Service Advisor

Customer focused. Team driven. Proud of what you do.

Wayne Phillis Automotive | Southern Adelaide We’re looking for a Service Advisor to join our team.

We’re a family-owned South Australian automotive business, and while experience is important to us, the right attitude and approach to our customers is just as significant.

Our business is built around two things:

Our people and our customers.

We want our customers to feel that they have been genuinely looked after, not simply processed through a service department. That means good communication, taking ownership, following things through and doing what you say you will do.

The role

As a Service Advisor, you’ll be the important link between our customers and workshop team.

Your day will involve
Greeting customers and building genuine relationships
Understanding their vehicle needs and providing explicit advice
Managing bookings and repair orders
Keeping customers updated throughout the repair process
Working closely with technicians and the workshop team
Identifying maintenance and repair opportunities where appropriate
Ensuring vehicles are ready and customers are kept informed
Delivering an experience that makes customers want to come back

What we're looking for





Automotive Service Advisor experience is preferred, however, it isn't essential for the right candidate. More importantly, we're looking for someone who:
Genuinely enjoys dealing with people
Has a solid customer service focus
Communicates confidently and professionally
Is organised and can manage a busy workload
Takes ownership and follows things through
Works well as part of a team
Has a positive attitude and is willing to learn
Takes pride in doing a good job

If you have automotive experience, that's a great advantage. If you don't, but you have the right attitude, strong customer service skills and a genuine desire to learn, we'd still like to hear from you.

Why Wayne Phillis Automotive?

We believe a good workplace starts with good people. We're proud of the culture we've built and the way our teams support each other. We also believe that customer satisfaction isn't just a KPI — it's the result of people who care about the job they do and the customers they look after.

If that sounds like the type of environment you'd like to be part of, we'd love to hear from you.

Apply now and tell us a little about yourself and why you think you'd be a good fit for our team.

📌 Service Advisor Lonsdale
🏢 Wayne Phillis
📍 Lonsdale