About the role In this dual role, you will balance agile in-store customer sales with creative promotional efforts to engage our community, launch new products, and drive foot traffic.

Key responsibilities
Assist customers in-store and over the phone with tailored recommendations on firearms, ammunition, thermal optics, and hunting accessories
Help design, coordinate, and execute marketing campaigns, in-store promotions, and seasonal product spotlights to showcase new inventory
Maintain an attractive, compliant showroom environment and ensure recent items are accurately integrated into stock management systems
Handle all store operations in strict compliance with Victorian firearm legislation, managing accurate record-keeping for weapon transfers and sales

About you
Passion for and solid understanding of modern firearms, sports optics, and ammunition
Must hold (or be eligible to hold) a valid Category A & B Firearms Licence in Victoria




Strong interpersonal skills with the ability to confidently present technical specifications to both beginner shooters and experienced hunters
Basic understanding of social media or digital retail promotions is highly desirable
Impeccable attention to detail regarding safety protocols and regulatory paperwork

About us Sunbury Firearm Supplies is a leading independent firearms dealer servicing the Melbourne and regional Victorian shooting communities. We provide an extensive inventory of high-quality new and used firearms, premium optics (such as Hikmicro, Guide thermal imaging), factory ammunition, and expert reloading components. Alongside retail, we offer industry-essential customer services including witness transfers, interstate shipping, trade-ins, and skilled gunsmithing.

📌 Sales & Promotions Officer / Customer Service Representative Sunbury
🏢 Sunbury Firearm Supplies
📍 Sunbury