About the business and the role:

Established in 1997, Country Care Group (CCG) is an Australian family owned and operated business with over 700 staff throughout a wide variety of operations across Australia.

With 50 company network stores and over 130 CCG member stores, we are a leading national supplier of a vast range of assistive technology products and in-home aids to assist people living with disability, mobility impairments and the aged.

We're currently seeking a Retail Administration Assistant to join our energetic team at our Launceston location.

As the Retail Administration Assistant, your primary objective will be to deliver excellence in service within our showroom, creating a welcoming environment for clients and medical professionals. This role offers a unique blend of customer service and behind-the-scenes tasks, perfect for someone who enjoys a bit of variety in their workday.

A National Police Check and NDIS Workers Screening clearance is required for this role.

Primary Responsibilities:
Provide excellent customer service and promote sales of products and services
Offer specialist product knowledge advice to assist customers
Answer telephone queries and provide assistance to customers




Operate Point of Sale systems effectively
Liaise with Occupational Therapists, medical professionals, clients, and family members to provide tailored solutions
Generate invoices and maintain accurate records
Process orders and correspondence through the online portal

Requirements:
Previous experience in a customer service role, preferably in a retail workplace
Excellent communication and interpersonal skills
High attention to detail
Strong organisational and time management abilities
Demonstrated ability to work effectively in a team
Basic computer literacy, including proficiency in Microsoft Office
Knowledge of healthcare products or experience in the medical industry is desirable.

Advantages:
Opportunity to join a fantastic team and be part of a growing business venture
Discounted Health Insurance
Employer Paid Parental Leave.

Country Care Group is committed to an inclusive workforce and welcomes candidates from culturally diverse backgrounds, people with disabilities, and people of Aboriginal and Torres Strait Islander descent.

📌 Retail Administration Assistant Launceston (Australia)
🏢 Country Care Management Services
📍 Australia