/n Summary: /n As a Customer Service Assistant at Pizza Riveria, you will play a vital role in delivering exceptional service to our customers in the vibrant hospitality and catering industry. This temporary, casual position in Townsville City, Queensland, offers an exciting opportunity for entry-level candidates to gain valuable experience while contributing to a friendly and dynamic team setting. /n Responsibilities: /n /n
Greet customers warmly and assist them with their orders

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Provide information about menu items and specials

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Handle customer inquiries and resolve any issues promptly

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Maintain cleanliness and organisation of the service area

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Process transactions accurately and efficiently

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Assist in food preparation and presentation as needed

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Collaborate with team members to ensure smooth operations

/n /n Qualifications:



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No formal education required; a passion for customer service is essential

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Previous experience in a customer service role is an advantage but not mandatory

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Strong communication and interpersonal skills

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Ability to work in a quick-paced environment

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Basic numeracy skills for handling transactions

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Flexibility to work diverse hours, including evenings and weekends

/n /n Customer Service (Phone/Counter) /n A junior candidate is ideal for this position, preferably with some experience or at least the confidence to handle phone order and serve customers. Approximately 6 – 9 hours per week. /n /n

📌 Pizza Riveria Customer Service Assistant Townsville
🏢 Ottos Group
📍 Townsville