/n Summary: /n As a Customer Service Assistant at Otto’s Market Precinct, you will play a vital role in delivering exceptional service to our customers in the hospitality and catering industry. Thi casual position is perfect for individuals looking to gain entry-level experience while contributing to a vibrant team workplace. Your efforts will directly enhance customer satisfaction and support the overall success of our market precinct. /n Responsibilities: /n /n
Greet and assist customers in a friendly and professional manner.

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Handle customer inquiries and resolve issues promptly.

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Maintain cleanliness and organisation of the service area.

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Assist with food and beverage preparation as required.

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Process transactions accurately and efficiently.

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Support team members in daily operations and tasks.

/n /n Qualifications: /n /n
No formal education required; however, GCSEs in English and Mathematics are advantageous.

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Previous experience in a customer service role is preferred but not essential.

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Robust communication and interpersonal skills.

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Ability to work in a fast-paced workplace and handle multiple tasks.

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Basic knowledge of food safety and hygiene practices is a plus.

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📌 Otto's Market Precinct Customer Service Assistant Townsville
🏢 Ottos Group
📍 Townsville