About the role

We're a growing specialist medical practice with clinics at Nepean Private Hospital in Kingswood and our main practice in Drummoyne. We're looking for an experienced medical administrator to join our small, close-knit team as a senior member of the front-of-house and administration team. The successful applicant will be required to travel to our Drummoyne clinic once per week. You may also be required to travel to Drummoyne occasionally, such as when staff are sick or on leave.

Key responsibilities
Be the qualified first point of contact for patients, referrers and providers — phone, email, and in person
Manage specialist clinic bookings, recalls, waiting lists and urgent appointments
Process referrals, update patient details and manage clinical correspondence accurately and promptly
Coordinate billing and payments: Medicare, health fund and private invoices; assist with payment reconciliation and follow-up
Liaise with hospitals,



imaging centres and other health professionals to coordinate patient care
Maintain a calm, organised and welcoming reception area

About you
Minimum 2 years in a medical administration, medical secretary or specialist practice role
Solid understanding of specialist practice workflows, referrals and patient pathways
Familiarity with Medicare, health fund billing and appointment types (or the ability to pick this up quickly)
Excellent communication skills with a warm, professional manner
Highly organised, reliable and able to manage competing priorities in a busy environment
Solid attention to detail — especially with data entry, billing and written communication
Discreet and respectful of confidentiality at all times
Proactive, mature and solutions-focused — you take ownership rather than waiting to be told

📌 Medical Receptionist/administrator Kingswood
🏢 CURA Medical Specialists
📍 Kingswood