Are you a excellent communicator with a keen eye for detail and a passion for delivering exceptional customer service? Mandurah Toyota is seeking a Service Advisor to join our award-winning team.

About the Role: As a Service Advisor, you'll be the key liaison between our customers and workshop team, ensuring seamless communication and a top-tier customer experience. You'll play a pivotal role in the repair and maintenance journey of every vehicle, building trust and relationships with our valued customers.

What We’re Looking For:
Robust knowledge of the automotive industry
Excellent time management and organizational skills
Outstanding written and verbal communication skills
A customer-first approach with a focus on building long-term relationships
Mechanical knowledge to support accurate and effective communication
The ability to manage customer enquiries and concerns professionally and empathetically

Key Responsibilities:




Welcoming customers with a professional and customer-focused approach
Managing service bookings and preparing repair orders
Providing updates on vehicle progress and gaining authorization for additional work
Estimating time and costs for repairs and maintenance
Liaising professionally with the workshop team to ensure smooth operations
Handling enquiries and resolving complaints with care and efficiency

What We Offer:
A secure, local position with an award-winning department
A positive team culture with a robust sense of camaraderie
Opportunities for professional growth and development in a supportive environment

If you’re passionate about cars and providing top-notch service, we’d love to hear from you! How to Apply: Submit your application and join a dealership that values innovation, excellence, and teamwork.

📌 Mandurah Toyota Service Advisor (Australia)
🏢 Mandurah Toyota
📍 Australia