The Opportunity TwinGlaze have an exciting opportunity for a Client Administration professional to join our growing team in Tullamarine, Melbourne. Experiencing robust strategic growth, the operations team require a key addition to their team with a can-do attitude while possessing a strong background in all aspects of client & field administration. The right applicant will be a valuable communicator and problem solver with a proven background in organisational discipline in utilising CRM’s to further improve client service delivery.

This Client admin/scheduler role will draw on your all aspects of your administration and scheduling skills.

Key Responsibilities - Overall management of all installation and field services scheduling
Ensuring that effective and productive run schedules are produced for Installation and field service technicians
Ensuring timely control and consistency of field service schedules
Guide technicians on priorities when necessary




Manage competing priorities and ensure changes in booking systems are constantly updated on CRM
Liaising with clients and ensuring timely update schedule communications
Answering client services phone queries and emails
Update clients on job status in a timely manner
Assigning work to sub-contractors
Updating CRM on job completions and progress payments
Provide performance reports and KPI targets to Operations Manager and Field services manager.
General administrative tasks as required To be successful in this role you will have the following key attributes:
Previous administration and scheduling experience within the building industry
Demonstrate strong verbal & written communication skills
Excellent attention to detail, accuracy & time management.
Experience with Outlook, Excel, Word and Xero.
Motivated to learn & self-develop
Punctual, reliable & team orientated.

📌 Client Admin & Scheduler Melbourne
🏢 Twin Glaze Pty
📍 Melbourne