About the role In this role, you will be responsible for managing care staff placements, ensuring seamless shift fulfilment, and maintaining robust relationships with clients and support workers.

Key responsibilities
Fill and manage home care shifts across various locations
Handle customer and client shift requests efficiently
Maintain accurate staff rosters and case management records
Ensure compliance requirements for all home care staff are met
Build and maintain robust relationships with clients and care staff
Provide excellent customer service and respond to inquiries promptly

About you
Superior customer service and communication skills
Robust organisational and problem-solving abilities
Ability to build and maintain relationships with clients and care staff
Experience in office administration and rostering systems




Understanding of NDIS and homecare packages (desirable)

About us Ontime Healthcare is a leading provider of high-quality home care, hospital, and nursing home staffing solutions across VIC, NSW and QLD. We are dedicated to delivering exceptional care through a team of skilled Nurses and Support Workers.

Benefits
Full-time opportunity with a reputable healthcare provider
Work in a dynamic and supportive team environment
Competitive salary and career growth opportunities
Access to benefits and career pathways through Ontime Healthcare's affiliation with Altius Group, a leading national provider of health, well-being, and workplace services

📌 Allocations And Administrative Officer Hawthorn
🏢 Ontime Healthcare Nursing Agency
📍 Hawthorn