Rainbow Coast Insurance Brokers is looking for a friendly, organised and reliable Administration Assistant to join our team in Albany. This is an excellent chance for someone who enjoys working in a busy office setting, takes pride in providing great customer service and has a strong eye for detail. Working as part of our team, you will provide administrative and operational support to our brokers and assist with the smooth day-to-day running of the office.
Key responsibilities
Providing general administrative support to the brokerage team
Answering incoming telephone calls and assisting clients with general enquiries
Greeting clients and visitors to the office
Managing incoming and outgoing correspondence
Data entry and maintaining accurate client and policy records
Scanning, filing and document management
Following up outstanding documentation and information
Assisting with banking, postage and other general office duties
Liaising with clients, insurers and service providers when required
Providing general support to the team to ensure the office operates efficiently
About you
Friendly, approachable and professional
Highly organised with excellent attention to detail
Reliable and punctual
Confident communicating with clients and colleagues
Comfortable working in a busy environment and managing competing priorities
Able to work independently while also being a strong team player
Proactive and willing to learn
Confident using computers and Microsoft Office
Experienced in administration or customer service
Benefits
A friendly and supportive team environment
A reliable position within an established local business
Monday to Friday office hours
Training and support to develop your insurance and administration skills
Variety in your day-to-day work
The opportunity to develop a long-term career within the insurance industry
About us Rainbow Coast Insurance Brokers is an established insurance brokerage providing personalised insurance advice and service to clients throughout the Great Southern and beyond. We pride ourselves on providing professional, responsive and personalised service to our clients while maintaining a friendly and supportive workplace for our team.