Job Title: Central Support Administrator

Location: Toorak, VIC

Company: Corporate Health Management

About Us:

CHM is a leading healthcare organisation dedicated to providing exceptional customer care and improving the well-being of our community. With a team of skilled healthcare professionals and a commitment to excellence, we are focused on delivering the highest quality healthcare services.

Position Overview:

Reporting to the Central Support Manager complete daily operational delivery for CHM’s contracts. All service delivery is to exceed our clients and customers expectations. This role requires strong communication skills, time management and customer experience.

Key Responsibilities:
First point of contact for CHM inquiries
Collaborate closely with the contract management team
Maintain and update client systems and databases
Manage database operations efficiently
Contact clients to offer services and support
Implement service delivery activities comprehensively
Maintain accurate contract records and filing systems (electronic and/or hard copy)
Manage, order, and update consumables, stock,



and equipment
Perform data entry and generate reports as necessary
Handle basic office management duties
Schedule and coordinate health practitioners for service delivery
Actively pursue process improvement initiatives across all contracts
Collect and process both internal and external email requests

Requirements:
Strong administrative skills
Robust multitasking skills
Robust communications skills, both verbal and written
A proactive approach to everyday situations
Ability to prioritise and manage time well
High level of attention to detail
Systems experience (MS Office suite), and ability to pick up new systems quickly
2 years of customer service / office management or call centre experience

Employment Perks
Free Gym access
Work within a happy and fun work culture
Annual Health and Wellbeing Day
No weekend work
This role is a hybrid role for now (a mix of office and work from home)
Potential for growth in your career

📌 Central Support Administrator Toorak
🏢 Corporate Health Management
📍 Toorak