About the role

Aspen Group is seeking a friendly, customer-focused individual to join the team at Adelaide Caravan Park as a Casual Front Desk Receptionist. Located in Hackney, just minutes from the Adelaide CBD, the park is part of Aspen’s wider portfolio of holiday parks and lifestyle communities.

This is a casual position, with shifts worked across a 7-day roster. Office hours are 8am to 6.30pm, 7 days a week.

Key responsibilities
Provide a skilled, welcoming service to guests at arrival and departure, assisting in administration, payments and guest experience.
Take ownership of guest enquiries and issues, working autonomously to resolve them through to completion.
Process and manage reservations accurately and efficiently, with solid attention to detail.
Support the security and safety of the park for guests, residents and staff.




Act as the first point of contact for guest and internal enquiries, referring matters to the appropriate department as required.
Actively promote the park’s accommodation and offers to maximise occupancy and rates.

About you
Previous experience working in a Front Desk Reception role is preferred.
Excellent personal presentation and attention to detail.
Outstanding verbal communication and organisational skills.
Experience in using Newbook or a similar booking system is highly desirable.
Capacity to do on-call, overnight shifts
Eligible to live and work in Australia.
Current Police Clearance or willingness to obtain.
Active Drivers License.

📌 Casual Front Office Receptionist Hackney
🏢 Aspen Group
📍 Hackney