About the role

The Operations Manager is responsible for the overall leadership, performance, safety, and strategic direction of the Distribution Centre. The role ensures the effective management of all warehouse operations including inbound receiving, inventory control, replenishment, picking, dispatch, transport coordination, workforce planning, safety compliance, and continuous improvement initiatives.

The Operations Manager leads supervisors, team leaders, inventory personnel, trainers, and support functions to achieve operational excellence while delivering exceptional service outcomes, productivity, inventory accuracy, and safety performance. The role balances strategic planning with operational execution to ensure the distribution centre operates efficiently, safely, and cost-effectively.

Key responsibilities
Provide overall leadership of warehouse operations across all shifts
Develop and execute operational plans to achieve service, productivity, and cost objectives
Manage and develop Supervisors, Team Leaders, Inventory Controllers, Trainers, and operational support staff
Establish and monitor operational KPIs across all warehouse functions




Ensure inventory integrity is maintained across all warehouse locations
Lead the site's WHS strategy and safety culture
Oversee transport planning and dispatch operations
Identify and implement warehouse improvement initiatives
Manage warehouse labour and operational expenditure budgets
Maintain effective communication with senior management and key stakeholders

About you
Minimum 5 years experience in a Warehouse, Distribution Centre, or Logistics Management role
Proven leadership of large warehouse teams operating across multiple shifts
Robust knowledge of warehouse operations including receiving, replenishment, inventory management, picking, dispatch, and transport
Experience managing operational budgets and labour planning
Solid analytical and problem-solving capability
Experience with Warehouse Management Systems (WMS) and ERP platforms
Demonstrated success in driving operational improvement initiatives
Robust people leadership and performance management experience
Excellent communication and stakeholder management skills
Intermediate to Advanced Microsoft Office skills

📌 Operations Manager North Maclean
🏢 DATS
📍 North MacLean