Summary:

We are seeking a highly motivated and experienced Key Account Manager to join our team. The successful candidate will have proven experience in international freight forwarding or customer service in the logistics industry. for managing and developing relationships with our key clients, ensuring their satisfaction and retention. The Key Account Manager will work closely with cross-functional teams to identify prospects for growth and drive revenue.

Responsibilities:
Develop and maintain strong relationships with key clients
Understand clients' business needs and objectives and provide solutions to meet their requirements
Collaborate with cross-functional teams to ensure client satisfaction and retention
Identify opportunities for growth and upsell products and services to clients




Provide customer reports aligned to their needs and requirements
Immediate response for a resolution to queries, freight bookings/orders an enquiries
Ensure billing is completed in a timely manner and correctly
Stay updated with international shipping regulations, changes to service and trade agreements

Qualifications:
- Proven experience as a Key Account Manager or similar role
Robust communication, negotiation, and interpersonal skills
Ability to build and maintain solid relationships with clients
Excellent problem-solving and analytical skills
Ability to work independently and as part of a team
Proficient in Microsoft Office and Cargowise software

📌 Key Account Manager Bibra Lake
🏢 Henning Harders (Australia
📍 Bibra Lake