About the role

An entry-level all-rounder who keeps the front counter running and receives the outlet's stock deliveries, with support in the kitchen when needed.

Key responsibilities
Greet customers, take orders and process payments accurately on the POS
Serve food and drinks quickly, meeting airport service-time standards
Explain menu items, allergens and specials; upsell combos and drinks
Keep the counter, dining area, drinks fridges and condiment stations clean and stocked
Handle queries and complaints politely, escalating to the supervisor when needed
Follow cash handling procedures
Receive deliveries at the airport loading dock or goods area and move them to the outlet
Check deliveries against invoices or order sheets; record shortages, damage and temperatures
Store stock correctly (cold chain, FIFO rotation, date labelling)
Keep storerooms, cool rooms and freezers tidy; report low stock to the manager

About you
Available every Monday, Wednesday and Friday, including early starts




Able to obtain and hold an Aviation Security Identification Card (ASIC), which requires background and police checks
Full Australian working rights
Friendly, explicit communicator with good English
Able to stand for long periods and lift up to 15 kg safely
Reliable transport to Melbourne Airport
Any customer service, retail or hospitality experience (desirable)
Food Handler certificate (desirable; training can be provided)

About us

Think Asia is part of TAG Hospitality Group, an Australian family of restaurant brands operating since 1996. At Melbourne Airport T4 we serve fresh, rapid Asian food to travellers who are short on time, so speed, friendliness and accuracy matter on every order.

Perks
Pay under the relevant Modern Award, plus penalty rates where applicable
Full on-the-job training in FOH, stock handling and food safety
Staff meals on shift

📌 Hospitality All Rounder Tullamarine
🏢 ThinkAsia
📍 Tullamarine