About the Role

Debt Managers is creating a brand-new Head of Field Operations role, turning purchased debt files into a clear, workable plan across Australia, balancing deadlines, geography and capacity.
Prioritising stock by urgency and recoverability
Deciding where and when agents deploy
Leading state-based teams remotely
Shaping purchasing and growth strategy with leadership
Exploring smarter tools to trace customers

About You

You'll bring experience working with complex data, including logistics, timing, geography and financial value, to make resourcing decisions that maximise return. Ideally you've built processes from scratch and led other leaders across dispersed teams.

Experience in debt recovery, especially skip tracing, is an advantage but not essential.
Designs solutions, not just diagnoses problems
Thrives building structure in fast-moving settings
Confidently influences leaders and dispersed teams
Happy to work hands-on alongside the team

you'll need to hold Australian citizenship, residency, or a valid work visa.





Why This Role

This is a ground-floor chance to shape a brand-recent function with autonomy as the business scales. Backed by hands-on entrepreneurs who move fast in a flat, no-ego culture, you'll join a team that's grown 40% year on year, with a competitive package including bonus, superannuation and free parking.

About Debt Managers

Debt Managers buys debt that's proven difficult to collect, helping customers find fair, manageable ways to repay it. Based in Sydney, you'll join a business spanning digital, phone and field collections.

We believe diversity is vital to a healthy, high-performing workplace. That's why we're committed to delivering a psychologically protected recruitment experience. One that uncovers and celebrates your strengths. If traditional hiring processes don't bring out your best let us know.

We want you to shine, not shy away.

📌 Head Of Field Operations Canberra (Australia)
🏢 Cultivate – SEEK Medium Agency of the Year 2023 & 2024
📍 Australia