We are currently looking for an entry -level Customer Service Officer to join our team.
If you've just finished school or have experience in retail or hospitality and want to kick-start your career, this role offers full training and hands-on learning.
You'll support customers, coordinate home repairs, and gain all the skills you need to succeed.
You'll also be part of a dynamic team, working closely with our administration and customer care teams.This role is a full-time, office-based positionbased in Cocoburn Central, WA.We're looking for people with:A friendly, proactive andcan-do attitudeGood written and verbal communication skills, including a qualified phone manner.Good computer skills and the ability to use multiple systems at onceKey responsibilities:Handle inbound and outbound calls with customers and stakeholdersLodge new claims via internal and external systemsManage portfolio of claims from start to finishLiaise with clients, insurance companies and trades to ensure smooth workflowCoordination of internal calendars and schedulesPerform other duties as assigned.Here are some of the perks our team enjoy:On the job training providedOpportunity for career growth and developmentFriendly team cultureAbout the businessEstablishedin ****, InsureBuild has nearly 30 years of experience delivering specialised building repairs across Australia.
We're well respected for our expertise and strong reputation.Thisrole will be subject to a successful National Police Check.InsureBuild are committed to diversity, inclusion, and new ways of working and encourages Aboriginal and Torres Strait Islander People to apply.Please visit our website for more information about our company responsiveness Salary match Number of applicantsYour application will include the following questions:How would you rate your English language skills?




Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a Customer Service Representative?
Do you have customer service experience?
Do you have a current Police Check (National Police Certificate) for employment?
How much notice are you required to give your current employer?
About InsureBuildAt InsureBuild, we are passionate about redefining the standard for insurance repairs across Australia.
Our purpose is straightforward yet powerful: to exceed the expectations of insurers and their end-clients.
We do this by reducing claim life cycles, driving down the cost of repairs, and delivering exceptional results.What We DoWe are licensed in both domestic and commercial construction, with capabilities that cover everything from minor property repairs to large-scale restorations.
Our services are fast, reliable, and always of the highest quality.
Whether it's a home, a retail site, or a multi-story asset, we bring industry experience and a commitment to excellence.About InsureBuildAt InsureBuild, we are passionate about redefining the standard for insurance repairs across Australia.
Our purpose is simple yet powerful: to exceed the expectations of insurers and their end-clients.
We do this by reducing claim life cycles, driving down the cost of repairs, and delivering exceptional results.What We DoWe are licensed in both domestic and commercial construction, with capabilities that cover everything from minor property repairs to large-scale restorations.
Our services are fast, reliable, and always of the highest quality.
Whether it's a home, a retail site, or a multi-story asset, we bring industry experience and a commitment to excellence.What can I earn as a Customer Service RepresentativePerks and benefits National Opportunities Tool, Tech & Vehicle Support (Role Dependent) Career Development Meaningful Work
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📌 Customer Service Officer - Entry Level (Tasmania)
🏢 InsureBuild
📍 Tasmania