11 Oct
|
Offshore Virtual Assistants
|
New South Wales
11 Oct
Offshore Virtual Assistants
New South Wales
At Offshore Virtual Assistants, a well-respected Australian outsourcing company, we are looking to expand our virtual professional team to support our client, a Newcastle-based digital agency specialising in website design and development, digital strategy, branding, content, SEO, and ongoing website support.
The business works with service-based businesses and growing eCommerce brands to create and improve websites that are functional, scalable, and built to support long-term business growth.
The team works primarily across WordPress and Shopify and provides ongoing website optimisation, maintenance, and organic marketing support.
About the Role
We're looking for a technically strong WordPress specialist who can genuinely own the maintenance and security side of a growing portfolio of client websites, not just update plugins, but understand why a site breaks, spot a vulnerability before it becomes an incident, and act fast when something goes wrong.
The priority of the role is built around managing WordPress updates, plugin conflicts and vulnerabilities.
Beyond the technical core, there's room to grow into supporting website development setup, content updates, and SEO tasks across both WordPress and Shopify.
Location: Work-from-home (Independent Contractor) Contract Type: Contractor, Part-time, 20 hours per week Schedule: Monday to Friday, approximately 10:00 AM–2:00 PM Sydney time
Key Duties & Responsibilities
WordPress Technical Maintenance & Security (Priority)
Perform weekly WordPress core, theme and plugin updates across a portfolio of client sites
Monitor for and respond to security vulnerabilities, malware, and suspicious activity
Troubleshoot and resolve website emergencies (site down, hacked, broken after an update) promptly
Manage backups and rollback processes when an update or change breaks a site
Work within our maintenance systems and hosting environment, including cPanel, Cloudways, Synergy, Cloudflare, ModularDS, and manage domain/DNS settings
Proactively flag recurring or high‐risk issues across the client portfolio rather than fixing the same thing repeatedly
Development & Launch Support
Set up development and staging websites
Test websites thoroughly before launch
Assist with website launches and post-launch checks
Assist with general WordPress page updates and website changes
Content & Analytics
Upload and update client website content, including blog posts
Maintain and update the company's own website, portfolio, and other content
Assist with Google Analytics and Google Search Console
Complete basic on‐site SEO updates and assist with local SEO where required
Industry-Related Experience & Qualifications
Solid,
demonstrable experience maintaining and securing WordPress websites at scale (multiple client sites, not just one or two)
Direct experience diagnosing and resolving malware infections and security vulnerabilities
Confident troubleshooting WordPress core, theme and plugin conflicts, including after failed updates
Good understanding of HTML and CSS language
Experience with managed hosting platforms (e.g. cPanel, Cloudways) and Cloudflare or similar DNS/security layers
Familiarity with domain/DNS management
Familiarity with staging environments, website testing, and launch processes
Experience using Google Analytics and Google Search Console
Good understanding of onsite SEO
Strong attention to detail when testing and updating websites
Highly Advantageous
Shopify experience
Experience designing or editing WordPress websites using Elementor, Divi, or WPBakery
Experience with local SEO
Personal Qualities
Genuinely enjoys solving technical problems, not just following a checklist
Excellent communication and response time during work hours
Calm and methodical under pressure when something breaks
Able to work independently and prioritise across multiple client sites
Reliable, organised, and proactive about flagging risks before they become incidents
Good written skills, able to explain a technical issue in plain English
Comfortable learning recent tools and systems (we use Cloudways, Cloudflare, ModularDS, and Synergy, Slack and ClickUp for communication and task management)
#J-*****-Ljbffr
📌 Wordpress & Seo Technical Assistant (New South Wales)
🏢 Offshore Virtual Assistants
📍 New South Wales