The Star Brisbane is seeking an organised, qualified, and customer-focused Booking Coordinator to join our Food & Beverage and Events team.In this exciting role, you'll be at the heart of coordinating group dining reservations, special events, and guest experiences across our award-winning venues.
Working closely with venue leaders, guests, and internal stakeholders, you will manage enquiries, coordinate bookings, support special events, and ensure every interaction is delivered with exceptional attention to detail and service.If you're highly organised, thrive in a fast-paced hospitality environment, and love creating memorable experiences from behind the scenes, we'd love to hear from you.About The Star BrisbaneThe Star Brisbane is a world-class entertainment and hospitality destination in the heart of the Queen's Wharf Brisbane precinct.
With a luxury hotel, premium restaurants, vibrant bars, and exciting entertainment offerings, we're redefining guest experiences in Brisbane.Join a team that is passionate about creating memorable moments for our guests while building rewarding careers for our people.Complimentary buffet meal on every shiftUniform laundered and ready for you daily on propertyDiscounted parking available in the cityUp to 30% discount across award-winning restaurants and accommodationCareer development, training, and courses through The Star AcademyLifestyle discounts including gym memberships, retail offers and laundry servicesAn organisation that values diversity,



teamwork and bringing your best self to workWhat You'll Be DoingManaging group dining reservations and event enquiries across multiple venuesCoordinating bookings, deposits, confirmations, and guest communicationsConducting venue site inspections with prospective clientsSupporting venue managers with special events and functionsMaintaining booking systems and client records with accuracyAssisting with administrative support, invoicing, reporting, and documentationBuilding strong relationships with guests and internal stakeholdersEnsuring exceptional customer service standards are delivered at every touchpointLet's Talk About YouYou will bring:Previous experience in hospitality, reservations, events, administration, or customer serviceOutstanding communication and relationship-building skillsStrong organisational skills with exceptional attention to detailAbility to manage multiple priorities in a fast-paced environmentConfidence working with booking systems, databases, and Microsoft Office programsA proactive approach with a strong sense of ownership and accountabilityOur CultureAt The Star Brisbane, we're committed to creating a diverse, equitable, and inclusive workplace where everyone feels they belong.Our values of Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care guide everything we do.
We welcome people from all backgrounds and are proud to be recognised as a WGEA Employer of Choice for Gender Equality and a Platinum Employer by the Australian Workplace Equality Index.Ready to Join Us?
If you're ready to play a key role in delivering outstanding hospitality experiences while building your career within one of Brisbane's most exciting destinations, we'd love to hear from you.
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📌 Booking Coordinator (Brisbane)
🏢 The Star Gold Coast
📍 Brisbane