About Country Comfort Perth
Country Comfort Perth is the ideal haven for both leisure and business
travelers.
Located close to Perth Domestic Airport, with free WiFi, parking,
and a pool, we offer a range of amenities that ensure a comfortable and
seamless stay.
Our warm and friendly team strives to create an outstanding
guest experience with exceptional service and attention to detail.
Position Overview
We are seeking a dedicated
Night Auditor
to join our team at
Country Comfort Perth.
As the Night Auditor, you will oversee the nightly
operations of the hotel, ensuring accuracy in financial transactions, seamless
guest service, and effective operation of the front office.
You'll work closely
with the Front Office Manager to supervise the overnight shift, while
maintaining the highest standards of guest service and hotel operations.
Core Responsibilities
Guest
Service Excellence
: Ensure efficient and friendly service, welcoming
all guests warmly, and addressing any requests or concerns promptly.
Deliver personalized service, making every guest feel valued and
comfortable.
Operational
Management
: Supervise and coordinate the nightly operations of the
front office, including guest check-ins, check-outs, and financial
transactions.
Ensure the proper handling of cash, lost and found, and
guest confidentiality.
Financial
Integrity
: Perform nightly audits on the Property Management System
(PMS), verifying payment details, billing, and special requests.
Accurately record and break down room tariffs, packages, and payments.
Guest
Experience
: Handle guest inquiries and complaints with
professionalism, ensuring a positive resolution and recording any
incidents for follow-up.
Ensure smooth communication between shifts and




departments.
Team
Leadership
: Work closely with the Guest Services team, assigning
tasks, conducting briefings, and maintaining a high standard of customer
service.
Encourage upselling and ensure all guests receive special
treatment when required.
Security
and Safety
: Ensure that all emergency and master keys are securely
stored and that security procedures for cash handling and guest privacy
are followed.
Report any safety concerns or accidents promptly.
Administrative
Support
: Assist with periodic stocktakes, monitor expenses, and track
any variances.
Ensure proper equipment and supply use to minimize downtime
or disruptions.
What We're Looking For
Experience
:
Prior experience in a hotel or customer service environment is preferred.
Attention
to Detail
: Strong skills in financial auditing, record-keeping, and
attention to guest needs.
Leadership
:
Ability to lead a team, assign tasks, and maintain high levels of service
during overnight shifts.
Guest-Focused
:
A passion for creating memorable guest experiences and resolving issues
with professionalism.
Problem
Solving
: Proactive in handling guest requests, incidents, and
operational issues.
Flexibility
:
Ability to work overnight shifts and weekends as required.
What We Offer
Competitive
salary and benefits.
A
supportive, team-oriented work environment.
Opportunities
for growth and career development within the hotel.
Employee
discounts at Country Comfort and other affiliated properties.
A
chance to be part of a friendly and dynamic team in a well-established
hotel.
If you are ready to make a difference at Country Comfort Perth and bring your
hospitality skills to the forefront, we would love to hear from you

📌 Night Auditor (Perth)
🏢 Country Comfort Perth
📍 Perth