Luxury Guest Host (Foh) & Sommelier (Victoria)

Luxury Guest Host (Foh) & Sommelier (Victoria)

11 Oct
|
Mt William Holdings
|
Victoria

11 Oct

Mt William Holdings

Victoria

Mt William Holdings Pty Ltd – Grampians VICLuxury Guest Host (FOH) & SommelierMount William Station | Grampians, VictoriaPackage: up to $100,000 All-Inclusive for right candidate($70,000 Salary + $8,400 Superannuation + Accommodation Valued at $15,000 + Utilities & Staff Meals Valued at $7,600)One of Australia's Most Exciting Luxury Lodge DestinationsAt Mount William Station, we believe luxury is not about formality.It's about genuine hospitality, thoughtful details, unforgettable moments, and making people feel truly cared for.Nestled beneath the Grampians National Park on a historic **** pastoral estate, Mount William Station is one of Australia's most exciting, emerging luxury accommodation experiences.
Following Gold Medal success at both the Victorian and Australian Tourism Awards, we are entering an exciting new chapter of growth.We're seeking an exceptional Luxury Guest Experience Host & Sommelier to become the face of our guest experience and help elevate Mount William Station into one of Australia's most admired luxury regional destinations.This is far more than a wine role.
It's an opportunity to create memorable guest experiences, lead a culture of hospitality excellence, and help shape something truly special.
From the moment a guest arrives at check-in to hosting our nightly dining experience.About The RoleAs our Luxury Guest Host & Sommelier, you'll be the face of Mount William Station and a key leader within our growing team.From welcoming guests into our historic Homestead to hosting exceptional dining and wine experiences, you'll help create the warm, authentic hospitality for which Mount William is becoming known.Working closely with our owners, award-winning chef and wider small team, you'll help deliver one of regional Australia's most distinctive luxury accommodation and dining experiences.This is a hands- on front line role.
As a small and passionate team, we all roll up our sleeves and support one another.
While your primary focus will be guest experience, wine and front-of-house duties, you'll also be willing to assist across the business when needed.You'll take pride in ensuring the property is always beautifully presented, with an eye for the details that transform a stay into a truly memorable experience.As Mount William Station continues to grow, you'll have the opportunity to train, mentor and inspire future team members,



helping shape our culture, standards and reputation.
Once you have established a reputation on service and the front line.
Understanding we only have 8 high-end rooms, so communical dinners are intimate and personal (up to 16 guests).
This role is ideal for someone who combines refined service standards with genuine warmth, loves connecting with people, and wants the autonomy to help build something truly special.There are opportunities for high-end hospitality couples where your partner also works in luxury hotels or lodges.
With a pathway to grow into the Hotel Manager role.What You'll Be DoingLuxury Guest Experience HostWelcome and host guests throughout their stayCreate personalised and memorable guest experiencesBuild genuine guest relationships and encourage repeat visitationAnticipate guest needs before they ariseEnsure the Homestead, guest spaces and public areas are always beautifully presentedTake ownership of the guest journey from arrival through to departureAct as an ambassador for Mount William Station, the Grampians and the Pyrenees wine regionsAward-Winning Dining & Wine ExperiencesWork alongside our award-winning Executive Chef to deliver exceptional dining experiencesCurate and continually evolve our wine programChampion the world-class wines of the Grampians and Pyrenees regionsDevelop food and wine pairings, tastings and special eventsHost wine dinners, tastings and guest experiencesManage cellar inventory and beverage standardsShare your knowledge through engaging and authentic guest interactionsLeadershipLead front-of-house service standards and guest hosting with a hands-on approach.
Knowing most nights you will be delivering the high-touch service for guestsFoster a culture of excellence, care and professionalismLead by example through a hands-on approachIn time, help recruit,



train and mentor future team members as the business growsProperty & Business SupportSupport other departments as part of a collaborative small-team environmentHost media, trade and VIP guestsContribute ideas that continually elevate the guest experienceHelp continually build Mount William Station into a world-class luxury destinationWho We're Looking ForYou are naturally warm, confident and engaging.You love people.You notice the small details.You understand that luxury hospitality isn't about being pretentious, it's about making every guest feel genuinely welcome, cared for and remembered.You'll likely bring:Robust wine knowledge and a passion for sharing itExperience in luxury hospitality, fine-dining restaurants, wineries or boutique hotelsExceptional communication and interpersonal skillsImmaculate presentation and professional standardsNatural leadership abilityStrong organisational skills and attention to detailA positive, solutions-focused mindset with resilience to live in a country environmentA desire to continually learn and growFormal wine qualifications are valued, but attitude, warmth and hospitality instincts matter even more.Why Join Mount William Station?
This is a rare opportunity to join a business on the rise.We are looking for someone who shares our belief that great hospitality has the power to create lifelong memories.Autonomy & InfluenceHelp shape the future of the guest experience, wine program and service culture.Career GrowthHelp shape the future of Mount William Station while developing into a senior hospitality leader.LifestyleLive and work in one of Victoria's most beautiful regions, surrounded by nature, wineries and breathtaking landscapes.Accommodation IncludedAccommodation, utilities and staff meals while on service are included as part of your package.Exceptional Team CultureJoin a caring, ambitious and supportive team that genuinely enjoys working together and helping each other out.Work Alongside Industry TalentCollaborate with an award-winning chef and hospitality professionals committed to excellence.Make Your MarkPlay a key role in helping build Mount William Station into a world-class luxury destination.This Role Is Perfect For Someone Who Wants ToEscape the city grind without compromising their careerHelp build something rather than simply maintain itWork alongside passionate peopleCreate unforgettable guest experiencesBe proud of where they work and what they contribute
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📌 Luxury Guest Host (Foh) & Sommelier (Victoria)
🏢 Mt William Holdings
📍 Victoria

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