Lead and maintain all aspects of clinical governance, incident management, and quality assurance systems
Develop and manage the QDMS, version control protocols, and compliance registers
Facilitate continuous improvement (PCI) and lead audit cycles across clinical and operational services
Deliver and oversee competency-based clinical education aligned with regulatory training obligations (e.g., ED online, CPD)
Conduct root cause analysis (RCA), clinical risk assessments, and implementing corrective actions
Ensure timely and accurate submission of board-level quality and compliance reports
Manage document silos, risk registers, and lead continuous planning
Provide strategic oversight of workforce development, rostering integrity, and clinical escalation protocols




Representing the Quality, Education & Development (QED) function on the Clinical Governance Review Team (CGRT) and Quality Compliance Advisory Board (QCAB)
Champion a culture of resident-centered care and continuous improvement in resident outcomes
Act as a liaison with residents, families, and external stakeholders on quality and education matters
Stay abreast of current research and best practices in aged care quality and education
Provide mentorship and support to staff in implementing quality initiatives and educational programs

📌 Quality And Education Manager (New South Wales)
🏢 Hyecare Management Pty
📍 New South Wales