Service Manager (Queensland)

Service Manager (Queensland)

11 Oct
|
TeamMoto Motorcycles
|
Queensland

11 Oct

TeamMoto Motorcycles

Queensland

Lead a busy motorcycle workshop with Australia's largest motorcycle retailer.
We're looking for an experienced Service Manager to lead the workshop at our Sunshine Coast TeamMoto.
You'll drive performance, keep customers happy and build a strong team.
You'll report to the Dealer Principal / Group Service Manager.
You'll lead a team of Service Advisors, Technicians and Apprentices, and be accountable for the department's budgeted gross and net profit while delivering a outstanding customer experience.
What's in it for you
$80,000 + super + commissionsAchievable monthly bonus incentivesStaff discounts on bikes, parts and gearOngoing training and real career paths across 40+ storesSupportive management and a team that loves what it does
What you'll do
Run the day-to-day operations of a busy workshopKeep the workshop loaded to capacity and hit department KPIsWork with the Dealer Principal on budgets, reporting and department performanceLead, roster, coach and develop Service Advisors,



Technicians and ApprenticesWork with the Parts Manager so parts are ready and jobs are delivered on timeManage warranty claims and handle customer concerns and escalationsKeep the workshop safe, tidy and compliant with WHS requirementsKeep customer satisfaction high
What you'll bring
Proven experience as a Service Manager, Workshop Manager or senior Service Advisor stepping upStrong leadership skills and a track record of developing a teamGood commercial sense: budgets, KPIs, labour efficiency and gross profitExcellent communication and customer service skillsStrong organisation and attention to detailExperience with a dealer management system (DMS)Current driver's licence
Highly regarded
A passion for motorcyclesA trade background (e.g. Certificate III in Motorcycle or Light Vehicle Mechanical Technology)Automotive dealership experience.
We welcome car service managers who want to make the move to motorcycles.
#J-*****-Ljbffr

📌 Service Manager (Queensland)
🏢 TeamMoto Motorcycles
📍 Queensland

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