IT Technical Support Officer - Newman College & St Monica's CollegeCatholic Education in the Diocese of Cairns – Smithfield QLDCommencement Date: Monday 26th October ****Employment Type: Full-time, permanentSalary Range: CES Office Salary Scale Level 4 $80,318 to $90,765 FTE gross per annumClosing Date for Applications: 5:00PM Monday 5th October ****Catholic Education Services, CairnsCatholic Education Services in the Diocese of Cairns is a agile and growing organisation that is actively inviting schools to co-create with us, schools that are places of rich learning for now and into the 22nd Century.Our vision is to offer every student in every school a world class education enriched by their lived encounter with the Catholic Faith.About the RoleThe Information Technology (IT) Technical Support Officer role provides technology support to Secondary Colleges in the Cairns region.
The position will be based at Newman Catholic College Smithfield and St Monica's College Cairns.The role requires strong interpersonal and communication skills, with the ability to deliver clear, patient, and professional user assistance and mentorship, particularly to non-technical users.Responsibilities include day to day service desk support for staff and students, along with support to other equipment such as AV, printers and other collaborative technologies.About YouTo be successful in this role, you will need to demonstrate:Strong customer service skills with a friendly, professional approachExperience or aptitude in supporting Information Technology systemsHigh interpersonal and communication skillsStrong organisational skills and the ability to manage routine and reactive tasksProfessional presentation suitable for a front‐facing support roleA willingness to learn and work collaboratively within a technical support teamEssential RequirementsHold a Working with Children Blue CardBe fully supportive of the ethos of Catholic EducationCurrent valid driver's licence (travel to school sites is required)What we offerA full time role within a supportive and experienced technical support teamOngoing mentoring and guidance from a Team of experienced IT professionals.Exposure to a diverse range of technologies in the head office and school-based environmentsThe opportunity to build strong customer service and technical skills while supporting staff across the regionEmployer Superannuation Contribution *****%Access to long service leave after 7 years of continuous serviceAnnual Leave with 17.5% leave loadingAccess to Employee Assistance ProgramAccess to Fitness Passport MembershipIntending applicants must be fully committed to creating and maintaining a child safe organisation.Catholic Education is an equal opportunity employer.Position Description**** IT Technical Support Officer (Newman College)Commencement Date: Monday 26th October ****Employment Type: Full-time, permanentSalary Range: CES Office Salary Scale Level 4 $80,318 to $90,765 FTE gross per annumClosing Date for Applications: 5:00PM Monday 5th October ****Catholic Education Services, CairnsCatholic Education Services in the Diocese of Cairns is a dynamic and growing organisation that is actively inviting schools to co-create with us, schools that are places of rich learning for now and into the 22nd Century.Our vision is to offer every student in every school a world class education enriched by their lived encounter with the Catholic Faith.About the RoleThe Information Technology (IT) Technical Support Officer role provides technology support to Secondary Colleges in the Cairns region.
The position will be based at Newman Catholic College Smithfield and St Monica's College Cairns.The role requires strong interpersonal and communication skills, with the ability to deliver clear, patient, and professional user assistance and mentorship,



particularly to non-technical users.Responsibilities include day to day service desk support for staff and students, along with support to other equipment such as AV, printers and other collaborative technologies.About YouTo be successful in this role, you will need to demonstrate:Robust customer service skills with a friendly, professional approachExperience or aptitude in supporting Information Technology systemsHigh interpersonal and communication skillsStrong organisational skills and the ability to manage routine and reactive tasksProfessional presentation suitable for a front‐facing support roleA willingness to learn and work collaboratively within a technical support teamEssential RequirementsHold a Working with Children Blue CardBe fully supportive of the ethos of Catholic EducationCurrent valid driver's licence (travel to school sites is required)What we offerA full time role within a supportive and experienced technical support teamOngoing mentoring and guidance from a Team of experienced IT professionals.Exposure to a diverse range of technologies in the head office and school-based environmentsThe opportunity to build solid customer service and technical skills while supporting staff across the regionEmployer Superannuation Contribution *****%Access to long service leave after 7 years of continuous serviceAnnual Leave with 17.5% leave loadingAccess to Employee Assistance ProgramAccess to Fitness Passport MembershipIntending applicants must be fully committed to creating and maintaining a child safe organisation.Catholic Education is an equal opportunity employer.EnquiriesStephen Elliott - Team Leader - Secondary Technology SupportP: ************E: ******
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📌 It Technical Support Officer - Newman College & St Monica'S College (Queensland)
🏢 Catholic Education - Diocese of Cairns
📍 Queensland