ALOIS Australia is a leading Talent and Technology Solutions company, focused on helping businesses across the country build stronger teams, smarter processes, and sustainable growth.We work with organisations in diverse industries to deliver integrated workforce and technology solutions, from innovative hiring strategies to end-to-end digital transformation.
Our approach combines data, insight, and human expertise to help clients solve complex workforce challenges with clarity and confidence.Through our deep industry experience and commitment to excellence, we provide scalable, high-performance solutions that deliver measurable impact.
Whether it's onshore project delivery, workforce optimisation, or specialised technology services, ALOIS Australia ensures results that truly make a difference.From Sydney to Perth and everywhere in between, we're driven by one purpose: to empower Australian businesses and professionals to thrive in a rapidly changing world of work.
At ALOIS Australia, every challenge is an opportunity to innovate, and every partnership is built on trust, transparency, and long-term success.Job Title – EUC Support EngineerJob Location – Melbourne, VICExperience – 3+ YearsEmployment Type – ContractJob SummaryWe are looking for a motivated EUC Support Engineer with 3+ years of experience in desktop and end‐user support.
The candidate will be responsible for providing Level 1 and Level 2 technical support, troubleshooting hardware and software issues,



and ensuring smooth IT operations for end users.Key ResponsibilitiesProvide Level 1 & Level 2 support to users via phone, email, remote, and onsite supportTroubleshoot issues related to Windows *****, MS Office 365, Outlook, Teams, and other business applicationsInstall, configure, and maintain desktops, laptops, printers, and mobile devicesManage user accounts and permissions in Active DirectorySupport device management tools such as Intune or SCCMPerform device imaging, software installations, and patch updatesLog and manage incidents using ITSM tools (ServiceNow or similar)Assist in hardware rollouts, upgrades, and office relocationsEnsure SLA compliance and provide timely resolutionRequired Skills3+ years of experience in EUC / Desktop Support / IT SupportStrong knowledge of Windows OS and Microsoft 365Experience with Active Directory and basic networking conceptsFamiliarity with ticketing tools (ServiceNow, Remedy, etc.)Positive troubleshooting and problem‐solving skillsStrong communication and customer service skillsStay Connected with us:Learn more about ALOIS in Australia, visit our webpage ALOIS AustraliaFollow us on LinkedIn and InstagramEEO Statement:ALOIS Australia is committed to fostering a diverse and inclusive workplace.
We provide equal employment opportunities to all qualified applicants and do not discriminate on the basis of race, colour, religion, sex, age, national origin, disability, or any other characteristic protected under applicable laws.
We value diversity and believe it strengthens our people, our culture, and the outcomes we deliver.
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📌 End User Support Specialist (Melbourne)
🏢 ALOIS Australia
📍 Melbourne