Get AI-powered advice on this job and more exclusive features.This range is provided by Better Staff.
Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$100,******/yr - A$110,******/yrDirect message the job poster from Better StaffIT Talent Partner | EdTech & MSP Recruitment @ Better StaffJoin a Brisbane based MSP who are scaling fast and investing in its technical team.
You will join as a Senior Support Engineer who thrives in a fast-paced, client-facing environment.You'll play a key role in delivering Level 2/3 support, owning complex technical issues, and contributing to infrastructure, cloud, and security projects.
It's a hands-on role with variety and autonomy ideal for someone who enjoys solving problems and building robust client relationships.In this Role you will:Provide Level 2/3 support across infrastructure, Microsoft 365, and security.Manage and resolve client tickets via the Service Desk.Maintain system availability, backups, patching, and DR readiness.Liaise with vendors and contribute to continuous improvement initiatives.Occasional onsite client work and participation in an on-call rotation.You will have:Proven experience in an MSP or fast-paced IT support role.Strong knowledge of Microsoft 365 (Intune, Exchange, Entra ID, Defender, Autopilot).
Experience with AD, DNS, DHCP, group policy, and virtualisation.Familiarity with cybersecurity, firewalls, Linux admin, and backup/DR tools.Excellent communication and a proactive, team-oriented mindset.Industry certifications (or willingness to obtain).
If you're ready to step up in a fast-growing MSP where your skills are valued and your voice is heard,



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📌 Senior Support Engineer (Brisbane)
🏢 Better Staff
📍 Brisbane