At Kangaroo Bus Lines, we have been delivering superior service to our clients and customers for over 45 years.
As a family owned and operated business, we are proud of how our business has grown with the local community.THE ROLEWe are currently searching for an enthusiastic Full time Operations Control Centre Operator to assist in monitoring our network, someone who believes in our principles of People, Pride and Passion, always puts safety first and enjoys working in an environment that presents new challenges every day.Based at our purpose-built depot in Burpengary, our Operations Control Centre Officers play a key part in what makes our business tick.
As part of our Service Delivery team, this role supports our driving team to ensure we deliver our service promises to TransLink, our Schools, and our valued charter, event and touring customers.If you love being challenged to solve problems, appreciate a supportive working environment, are a multi-tasking champion, stay calm when presented with challenges, and have experience in the bus and coach industry, transport, logistics or event coordination, especially as a people person, this could be the role for you!




ABOUT YOUTo be successful in the role you will need to:Have a passion for people and customer serviceBe an exceptional communicator and have the ability to communication professionally via phone and radioHave multi-tasking skills, follow all company policies and proceduresAbility to read, comprehend and understand a map and tracking technologiesProblem solve to find safe and timely solutionsBe detail orientated without losing sight of the bigger pictureWork well with people from diverse backgroundsProvide direction to new and experienced driversHave great computer skills and love learning new softwareEnjoy working a rotating roster that includes early starts, later finishes and some weekends - although there are plenty of benefitsHave a Qld Drivers Licence - it would be an advantage to hold a MR or higher classTHE PERKSCompetitive remuneration packageOn-site parkingA supportive working setting, within a family owned and operated business with a fantastic reputationRostered RDO'sKangaroo Bus Lines is an Equal Opportunity EmployerWe encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples and individuals of all cultural, social, and gender identities.
All applications are assessed on merit.Previous applicants are not required to reapply.
All applications remain on file and will be considered for suitable opportunities for a period of 12 months from the date of application.
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📌 Operations Control Centre Officer (Queensland)
🏢 Kangaroo Bus Lines
📍 Queensland