General Manager/ Senior Property Manager - Build To Rent – Melbourne CBDReporting to: Portfolio ManagerEmployment Type: Full-TimeAbout the AssetThis flagship Melbourne CBD property is nearing construction completion, that is a design-led residential community offering:Prime CBD positioning offering stunning views, public transport and major retailContemporary interiors and vibrant shared spaces designed to foster communityThe RoleWe are looking for an experienced and commercially focused General Manager/Senior Property Manager to lead performance at our Melbourne CBD asset while contributing to the success of the broader Melbourne portfolio.
This would be a great role for an Assistant GM or Leasing Manager with BTR experience to step up.This is more than a site-based role.
It is a leadership opportunity for someone ready to influence strategy, strengthen operational standards, and build a team and capability.
You will take full accountability for financial outcomes, resident experience, and operational excellence — with a clear pathway toward future Cluster-level leadership.You will collaborate closely with Head Office and on-site teams to ensure the asset not only performs, but outperforms.Your ImpactDrive Revenue & Leasing PerformanceTake full accountability for occupancy, rental growth and revenue deliveryAnalyse leasing data and adjust strategy in partnership with the Operations teamOptimise enquiry management and conversion performanceMake informed pricing and incentive decisions within approved parametersImplement proactive renewal and retention strategiesControl staffing, contractor, utility and supply costsIdentify efficiencies and eliminate avoidable spendEnsure accurate budgeting, forecasting and reportingElevate the Resident ExperienceChampion a high-quality,



hospitality-driven living experienceLead communication standards and resident engagement initiativesMaintain strong online reviews and retention metricsConduct regular quality checks to ensure presentation aligns with premium brand standardsMaintain Operational & Compliance ExcellenceOversee compliance audits and reporting obligationsEnsure all documentation, registers and contractor records are current and accurateProactively resolve complex resident or operational mattersMaintain a culture of accountability and operational consistencyThe Mindset We're SeekingThis role demands a business owner's mentality.
You will:Establish and stabilise a 500 apartment asset as if it were your own investmentBalance commercial outcomes with community experienceAct decisively and independentlyContinuously identify opportunities to improve income, efficiency and presentationUnderstand the relationship between day-to-day decisions and long-term asset valueAbout YouYou bring a blend of hospitality excellence and property expertise, including:At least 2 years' experience in BTR or PBSA OR senior property management in Commercial or retailOR A minimum of 5 years in hotel or hospitality operations; Commercial/ Retail Property ManagementStrong leasing and organisational capabilityA genuine understanding of customer satisfaction and community buildingHigh commercial awareness with a results-driven mindsetConfidence operating autonomously and owning outcomesA agents reps certificate / Cert 4What High Performance Looks LikeOccupancy and rental targets are consistently achieved or exceededRevenue management is proactive and data-drivenOperating costs are tightly managed within budgetResident satisfaction and retention remain strongThe property is compliant, well-presented and performing at a premium standardIf you are a commercially sharp operator with hospitality instincts and the ambition to grow into broader portfolio leadership, this is your prospect to step forward.
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📌 General / Senior Property Manager - Build To Rent (Melbourne)
🏢 Capstone Recruitment
📍 Melbourne