Senior Customer Liaison & Investigations Specialist (Melbourne)

Senior Customer Liaison & Investigations Specialist (Melbourne)

11 Oct
|
Percepta
|
Melbourne

11 Oct

Percepta

Melbourne

Percepta LLC in Melbourne is seeking a Senior Customer Liaison Specialist to manage complex customer matters, including vehicle faults, legal claims and regulatory reporting.
You will provide specialist technical and case-management support to Customer Liaison, Ford Legal and other stakeholders.This senior role involves independent judgement, managing high-risk cases, and direct responsibility for two team members, with extensive investigations and stakeholder collaboration across Ford and
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📌 Senior Customer Liaison & Investigations Specialist (Melbourne)
🏢 Percepta
📍 Melbourne

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