1 week ago Be among the first 25 applicantsAbout The Role...This position is responsible for providing effective cost-controlled maintenance support for all Clients, while maintaining a level of exceptional product support and service to clients.
Respond promptly to all maintenance calls and e-mails, access required levels of work with authorised repairers, and provide appropriate repair authorisations in line with vehicle contracts, repairers agreed accreditation, and delegated approval levels.
Ensuring that all external and internal customer and supplier queries are answered appropriately.Drive a strong customer service culture; one of accountability, engagement, and customer experience ownership, where dependable team members work collaboratively and intelligently within a proactive workplace, collectively owning their team KPIs and working towards high customer satisfaction ratings.Manage and Control Servicing and Repair costs for all fleet vehicles.Minimise down time of vehicles (VOR).
Look to maximise vehicles warranties, including requests on post warranty support on all manufacturers' "product problem" and other premature mechanical repairs.Advise clients on maintenance related issues covering their vehicle's contract entitlements and inclusions such as - Tyre Allowance, Roadside Assistance and Accident ManagementTertiary qualification in Automotive - vehicle qualification or equivalentExtensive experience in the motor industryExperience in a customer service role and/or negotiating with suppliersHas strong technical/numerical skills, shares knowledge and is thorough and accurate.About The Role...This position is responsible for providing effective cost-controlled maintenance support for all Clients, while maintaining a level of exceptional product support and service to clients.
Respond promptly to all maintenance calls and e-mails, access required levels of work with authorised repairers, and provide appropriate repair authorisations in line with vehicle contracts, repairers agreed accreditation, and delegated approval levels.
Ensuring that all external and internal customer and supplier queries are answered appropriately.Tasks And Responsibilities...Drive a strong customer service culture; one of accountability, engagement, and customer experience ownership,



where dependable team members work collaboratively and intelligently within a proactive environment, collectively owning their team KPIs and working towards high customer satisfaction ratings.Manage and Control Servicing and Repair costs for all fleet vehicles.Minimise down time of vehicles (VOR).
Look to maximise vehicles warranties, including requests on post warranty support on all manufacturers' "product problem" and other premature mechanical repairs.Advise clients on maintenance related issues covering their vehicle's contract entitlements and inclusions such as - Tyre Allowance, Roadside Assistance and Accident ManagementSKILLS AND EXPERIENCE...Tertiary qualification in Automotive - vehicle qualification or equivalentExtensive experience in the motor industryExperience in a customer service role and/or negotiating with suppliersHas strong technical/numerical skills, shares knowledge and is thorough and accurate.WHO WE AREWe are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ.
A total portfolio under management of $2.5 Billion and over **** employees. OF OUR PERKS INCLUDERecharge and relax with up to four extra days of leave each year.
We call them Wellness daysWe offer industry leading 20 weeks paid parental leaveSave plenty with vehicle salary packagingMonetary service milestone awardsRecruitment referral bonusDiscounted mobility products and servicesFlexible work arrangementsCareer progression opportunities (over 25% of our vacancies get filled internally!)Education support towards your growth, including an individual learning budget per year,



free access to LinkedIn Learning and moreTwo paid volunteer days each year to give back to causes that matter to youHealth and wellbeing support including a subsidy and an innovative Employee Assistance ProgramWHAT'S NEXTWe'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity and belonging and offer work-life balance and career development.We are a proud equal opportunity employer.
Resumes may be sent, and interviews may take place prior to closure date for applications.
To give yourself the best chance of selection, please do not leave your application to the application 'close' date.
As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionEngineering and Information TechnologyReferrals increase your chances of interviewing at SG Fleet AU by 2xSign in to set job alerts for "Maintenance Controller" roles.Wetherill Park, New South Wales, Australia 3 days agoSydney, New South Wales, Australia A$120,******-A$125,********* hours agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoManager Maintenance Operations - FreightSydney, Current South Wales, Australia 6 days agoMaintenance Supervisor, Reliability Maintenance EngineeringKemps Creek, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$140,******-A$165,******** weeks agoSt Leonards, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 1 day agoMoorebank, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoAsquith, New South Wales, Australia 1 week agoSydney, New South Wales, Australia A$180,******-A$225,******** weeks agoTechnical Supervisor Maintenance Operations - Port BotanyBotany, New South Wales, Australia 6 days agoSenior Manager Operations, Maintenance (Communities Assets)Parramatta, New South Wales, Australia 6 days agoRichmond, New South Wales, Australia 1 week agoTechnical Coordinator - Passenger Train Help DeskSydney, New South Wales, Australia 2 days agoWe're unlocking community knowledge in a new way.
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📌 Maintenance Controller - Light Vehicle (Sydney)
🏢 SG Fleet AU
📍 Sydney