OverviewA growing tech-enabled service company focused on digital collections in the financial services sector.
The company has a flat, non-hierarchical structure with teams divided into strategy, execution, and creative functions, emphasizing a startup-like culture of agility and hands-on work.What they offer youCollaborative and close-knit creative team setting, working directly with a designer and led by an engaged head of marketingOpportunity to work with cutting-edge tools to enhance content creation and strategyChance to influence and help build out content strategy and workflows within a growing marketing functionSupportive culture valuing team fit and emphasizing a strong, team-based work dynamicLocationHybrid flexibility in Charlotte NCWhat you will doDevelop and refine content strategies that align with brand voice, compliance standards, and marketing goals across email, SMS, push, and web.Write, edit, and optimize content using AI tools like ChatGPT, with a strong focus on clarity, empathy, and email deliverability best practices.Collaborate cross-functionally with design, tech, and marketing teams to ensure cohesive, compliant, and visually aligned messaging.Manage content creation workflows using tools like Figma,



ensuring all assets meet brand, regulatory, and strategic standards.Monitor and optimize performance through A/B testing, KPI tracking, and continuous message refinement.How you are qualified4-5+ years of copywriting experience in regulated industries such as financial services, healthcare, or collections.Deep understanding of email marketing best practicesProficiency with publishing and design tools (Figma or similar), CMS platforms, and email analytics tools.Demonstrated use of AI tools like ChatGPT to enhance content quality, efficiency, and relevance.Strong writing, editing, and QA skills with the ability to balance creativity, empathy, and strategic messaging in consumer-facing communications.Portfolio or writing samples is highly preferredAbility to work collaboratively within a small creative team and adapt to evolving content strategiesKnowledge compliance standards (e.g., FDCPA, GDPR), and the financial services or consumer lending landscape is highly preferred.Seniority levelAssociateEmployment typeFull-timeJob functionWriting/Editing and Marketing
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📌 Content Specialist (Email/Sms) (New South Wales)
🏢 Accruepartners
📍 New South Wales