Onsite Manager with Accommodation (Sponsorship Available for right candidate)Live in/On-site Duty Manager with Accomodation (Immediate start, sponsorship opportunity)Quest Melbourne Airport – Northern Suburbs, Melbourne VICOn-Site Duty ManagerQuest Melbourne Airport is looking for an experienced and motivated hands on In office Duty Manager to join our team.
Its a hand-ons role and you are trusted to manage operations and guest experience independently.Key ResponsibilitiesWork 5-day rotating roster across front office shifts (mostly afternoon).
Deliver exceptional guest service from check-in to departureManage reservations (phone, online, in-person)Handle guest issues confidently and independentlyDrive upselling and revenue opportunitiesOperate the airport shuttle (Full Driver's Licence required)Serve Alcohol (RSA required or willing to obtain before start of employment)Maintain presentation of reception and public areasSupport and guide junior team members when requiredAttend to after hour calls and request - 7 days a weekWhat We're Looking ForMinimum 3+ year hospitality / hotel / customer service experienceStrong front office/GSA background (hotel experience preferred)Confident working independently and making decisionsExcellent communication and problem-solving skillsFull Victoria Driver's Licence (essential)RSA Victoria (or willingness to obtain)Availability for evenings, weekends, and rotating rosterThis role requires to stay on-site and attend after hours calls 7 nights a week.What You GetClear pathway into Assistant Manager / Hotel Manager rolesNational career opportunities across Quest's 170+ locationsSupportive, team-focused environmentCompetitive salary + staff benefitsPrime location near Melbourne AirportWhy This Role Stands OutUnlike a standard GSA role, this position offers:Greater responsibility and autonomyExposure to operational decision-makingLeadership experience while still being hands-on
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📌 Onsite Manager With Accommodation (Sponsorship Available For Right Candidate) (Melbourne)
🏢 Quest Apartment Hotels
📍 Melbourne