OverviewKnowledge Management Officer role at Harrison McMillan Pty Ltd.
Location: Adelaide, South Australia.
Contract.
Mid-Senior level.What you'll be doingCreating, updating, and managing ICT support documentation & knowledge basesDrafting plain-English customer communications (incident notices, updates, campaigns)Partnering with ICT experts & stakeholders to capture and share knowledgeReviewing feedback to continuously improve content and communication strategiesSupporting knowledge-sharing initiatives across teamsWhat we're looking forStrong background in communications, marketing, or technical writing (in that order!)Experience translating complex ideas into straightforward, customer-friendly contentExposure to ICT, knowledge management,



or IT service delivery environmentsA collaborator who builds relationships and thrives in team-focused settingsYou'll own the day-to-day knowledge content work, helping streamline communication and free up our clients ICT teams to focus on larger, complex initiatives.
It's a role where your writing, creativity, and problem-solving will directly improve customer outcomes.DetailsSeniority level: Mid-Senior levelEmployment type: ContractJob function: Writing/Editing and Information TechnologyIndustries: EducationApply now and help us shape the way knowledge is shared!
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📌 Knowledge Management Officer (Adelaide)
🏢 Harrison Mcmillan
📍 Adelaide