Café | FOH Department ManagerGet To Know Us |Our Café is the heartbeat of our store — quick-paced, vibrant, and built around exceptional coffee, fresh food, and genuine customer experience.
We are now seeking a dynamic Café | Front of House (FOH) Department Manager to lead this space with energy and passion.About The Role |This is a hands-on leadership position responsible for overseeing all front-of-house operations within our Café.
You will lead from the floor — setting the standard in service, pace, and presentation — while driving team performance and commercial outcomes.You will be accountable for:Leading, mentoring, and developing a high-performing FOH teamCreating a positive and customer focused cultureDelivering exceptional customer experiences every shiftManaging rosters, daily productivity and café operationsMaintaining premium visual merchandising and café presentationEnsuring food safety, compliance,



and operational standards are upheldWorking collaboratively with kitchen and senior leadership teamsThis role requires someone who thrives in a high-volume environment and understands how to balance service excellence with commercial performance.Skills, Experience & Attributes |3+ years' experience in café, hospitality, or retail food leadershipProven experience managing teams in a fast-paced environmentStrong understanding of coffee operations and FOH workflowExceptional communication and conflict resolution skillsA proactive, solutions-focused leadership styleAvailability for early mornings, weekends and peak trading periodsHow We Care For You |We take care of our team the same way we take care of our customers — with heart.Free onsite parkingFree fresh meals and snacks during your shiftFree barista-made coffeeStaff discount card for you and your immediate familyMental health support through our Employee Assistance ProgramA supportive team culture and real opportunities to grow your career
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📌 Cafe | Front Of House | Department Manager (Melbourne)
🏢 Colonial Group
📍 Melbourne