Opportunity to elevate your career with an industry leading, award winning business offering purpose driven work, meaningful organisational values, an inclusive culture & curiosity for new ideas, innovation & growth.Job DescriptionSo many reasons to CHUse CHU!
We're Australia's first and leading Strata Underwriting agency, with a commitment to leading the way in our industry, through focusing on Artificial Intelligence & Technology, Diversity & Inclusion and Environmental Sustainability.A career at CHU is a career of opporCHUnity.
The opportunity to create, innovate and grow.
When you join our team, you're joining an industry leader with a track record for putting our people and our customers first.
Despite being in 5 different locations across Australia, our leading hybrid working model and technology enables our people to be close-knit and connected.All about CHUCHU is part of the Steadfast Group; a top 200 ASX-listed company with $9.8 billion in total billings.
As the market leader we protect over 100,000 residential strata properties across Australia, with almost half a trillion value insured.
We are multi-award winners: back-to-back winners of the Underwriting Agency of the Year Award ********* & Claims Team of the Year ****, plus Excellent in Environment, Social and Governance Change winners for ****.
We are proud to be an award-winning underwriting agency and our goal is to continue to put people, planet, partnership and prosperity at the heart of what we do.
Working with CHUWhen you join CHU, you will join a friendly and supportive team who are committed to your wellbeing and engagement.
We want you to enjoy your work each day and derive satisfaction from being part of a collaborative organisation and culture.
To support and reward you,



we offer:Work where suits you best- we are proud of our leading, inclusive and flexible hybrid work modelReal connection and interaction- we offer regular Company wide team & ConnecCHUn DaysHard work deserves recognition- competitive salary packaging and annual bonus schemeGrow your future savings- employer matched superannuation contributionsTake the stress out of the unexpected– access up to 4 extra flexible paidleave days for life's ups and downsCelebrate the joy of parenthood- 18 weeks paid parental leaveWe support your charitable work- access to a paid volunteer day each yearCut your monthly costs- paid SCI, Life Insurance and Travel InsuranceGrow with us- professional development and study assistance and study leaveSupport when you need it most- extensive health and wellbeing initiativesDiversify your experience- Work and Travel Adventure Program, Career BreaksFamily first- CHU are accredited as aFamily Inclusive Workplace *******You can be you- CHU are recognised as an Inclusive Employer *******by the Diversity Council AustraliaFor further information, head to the benefits section of our careers page.Desired Skills and ExperienceWhat your current job looks likeDay to day you will be managing a portfolio of work,



using your technical skills and expertise to collaborate with specialists and drive a timely outcome and settlement.Active involvement in developing and implementing assessing processes that drive an outstanding CHU customer experienceCompletion of onsite strata assessments, confirming extent, cause and nature of lossesCollation of information and evidence to make determinations (including indemnity and recovery)Formulation of scope of works as appropriateSettlement and completion of files in accordance with internal protocolsCompilation of reporting and maintenance of recordsPolicy interpretation and provision of recommendationsWe'd love to meet you....
.Especially if you can talk to us about your:Relevant tertiary qualifications or equivalent knowledgeMinimum of 3 years of property claims handling experience / 3 years Loss AdjustingExperience with commercial and catastrophe claimsResearch and investigative abilities; negotiating, conflict resolution and persuasive abilitiesSuperior verbal and written communication skills, including large-group presentation skillsA full driver's licence and ability to be mobile with travelAICLADiploma in Loss Adjusting or qualifications attained through ANZIIFThorough knowledge of commercial and residential construction industriesKnowledge of property claims law and jurisdictional issuesOur commitment to youAt the heart of CHU's company culture is recognition of the value our team members bring to the workplace through their individual backgrounds, culture, strengths, creativity, ideas,shared experiences and access to a flexible work environment.Every applicant is assessed on what they can contribute to CHU and how they as individuals can enrich our workplace both now and in the future.
We are a neuro-inclusive and disability aware employer and encourage applicants to openly request any adjustments they need.
We are committed to creating a psychologically safe recruitment experience.
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📌 Loss Adjuster (Victoria)
🏢 CHU
📍 Victoria