The Next Step Recruitment Company – Newcastle NSW
We are seeking an experienced Injury Management Lead to take ownership of a mature self insurance workers compensation program within a major industrial operation.
This is a senior leadership role requiring a proven self insurance professional who understands the commercial, operational and regulatory complexities of managing workers compensation liabilities, complex claims portfolios and return to work performance.
Importantly, this role is not suited to candidates with only scheme based workers compensation experience.
Reporting to the Health, Safety and Environment Manager, you will lead the organisation's injury management function, oversee a team of injury management professionals and specialist providers, and drive improved claims outcomes, recovery at work performance and workers compensation cost management.
This position has been created as part of a strategic insourcing initiative, providing a rare opportunity to build internal capability, strengthen governance and deliver long term improvements in performance, accountability and employee outcomes.
The Opportunity
You will provide strategic oversight of injury management, return to work and workers compensation performance across a large and complex industrial environment.
Leading the organisation's self insurance injury management and return to work framework
Managing complex, litigated and high cost workers compensation claims
Driving reductions in claim duration, claim costs and long term claim exposure
Leading rehabilitation, recovery at work and early intervention strategies
Managing relationships with regulators, claims administrators, legal providers, medical specialists and rehabilitation partners
Supporting self insurance licence compliance, audits and performance reviews




Developing injury management reporting, analytics and executive level insights
Partnering with operational leaders to improve injury prevention and workforce health outcomes
Coaching leaders and building organisational capability in injury management and recovery at work practices
About You
To be considered for this position, you must have:
Essential
Minimum 5 years' experience working within a self insured workers compensation environment
Extensive experience managing complex workers compensation claims and injury management programs
Strong understanding of self insurance governance, regulatory obligations and licence requirements
Demonstrated experience improving return to work outcomes and reducing claim liabilities
Experience managing external claims administrators and specialist service providers
Strong stakeholder management and influencing skills
Ability to balance strategic leadership with hands on claims oversight
Highly Regarded
Allied health, rehabilitation, injury management or related tertiary qualifications
Return to Work Coordinator accreditation
Experience within heavy industry, manufacturing, mining, resources, logistics, transport, utilities or other operational environments
Why Apply?
This is a rare opportunity to take ownership of a critical business function and influence the future performance of a sophisticated self insurance program.
You will join a highly visible leadership team, work closely with senior operational stakeholders and have the autonomy to drive meaningful improvements in injury management, workers compensation performance and workforce outcomes.
Additional information
Lead a High Performing Self Insurance Program
Drive business improvements, implement new programs
Permanent full time; market-competitive salary on offer | Newcastle location
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📌 Health And Injury Management Lead (New South Wales)
🏢 The Next Step Recruitment
📍 New South Wales