12-month fixed-term contract (parental leave)34 hours per week (rotating roster, Monday-Friday)As a Medical Administrative Assistant, you will play an significant role in creating a positive experience for our patients while ensuring the smooth day-to-day operation of the practice.Key responsibilitiesWelcoming patients and providing exceptional customer serviceAnswering telephone enquiries and scheduling appointmentsManaging confidential patient records and informationProcessing patient billing and online claimsPerforming administrative duties including recalls, appointment follow-up and attending to incoming correspondenceWorking collaboratively with doctors and colleagues across multiple practice locationsAbout youPrevious medical reception experience (highly regarded)Excellent communication and interpersonal skillsStrong customer service and data entry skillsThe ability to multitask and work effectively in a busy environmentWell-developed problem-solving, organisational and time management skillsExperience using Shexie or other medical practice management software (highly desirable)A positive attitude,



willingness to learn and confidence in asking questions when neededThe ability to build strong working relationships and contribute positively to a large teamWilling and available to work across our Tuggerah, Erina and Morisset locations as requiredAvailable to work shifts rostered between the hours of 7:30am-5:30pmA supportive and welcoming team environmentComprehensive two-week onboarding and training programOngoing support and professional developmentBenefitsCompetitive remuneration (above award)Morning tea and lunch providedRegular team celebrations and social eventsThe opportunity to be part of a workplace that values collaboration, respect and patient-focused careAbout usCoastwide Eye Surgery is a busy and well-established specialist ophthalmology practice, comprising 9 Ophthalmologists supported by a dedicated team of more than 45 clinical and administrative staff.
We are committed to delivering exceptional patient care.Applications close 12 October ****.
Suitable applicants may be contacted and interviewed prior to the closing date, so we encourage interested candidates to apply as soon as possible
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📌 Medical Administrative Assistant (New South Wales)
🏢 Coastwide Eye Surgery
📍 New South Wales