OverviewJoin to apply for the Senior Client Growth Manager role at Ampersand.A leading professional services firm is seeking an experienced Senior Client Development skilled to play a pivotal role in advancing its client-focused strategy.Sydney, Brisbane or Melbourne locationJoin a high-performing team and help shape the approach to client developmentFlexible working environmentThis high-profile position sits within a top-performing and well-regarded business development, marketing and communications function at one of Australia's most highly sought-after professional services firms.This role is instrumental in driving a culture of client-centricity by coaching stakeholders, embedding best practice, and building internal capability around client development.
Working closely with partners, client leads and business development professionals, you will lead a range of strategic initiatives designed to enhance client relationships, drive growth, and elevate the client experience.Key ResponsibilitiesLead multiple client engagement programs across key client and prospect portfoliosCoach stakeholders across all levels of the firm to build capability in client conversations, planning and growth initiativesDevelop and implement toolkits, frameworks and processes to enable sustainable client development practicesFacilitate and manage structured client engagement meetings, including agenda setting,



follow-up and tracking of outcomesPartner with BD and Client Managers to uncover growth opportunities, ensure accountability and measure progressDesign and deliver internal training, toolkits and resources to upskill teams in client developmentContribute to broader client development strategy, including value proposition development and go-to-market plansAbout YouExtensive experience (ideally 10+ years) in senior business development or client development roles within a qualified services environment (accounting, consulting or legal preferred)A strong track record of influencing senior stakeholders and coaching teams to embed client development strategiesExcellent interpersonal and communication skills, with the confidence to challenge thinking, guide conversations and align diverse viewsHigh emotional intelligence and a collaborative working styleA strategic, structured approach to building internal capability, enabling others to drive client outcomes effectivelyThis is a fantastic opportunity to drive impact across a national platform and be part of a collaborative, flexible and forward-thinking team.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionMarketing and Business DevelopmentIndustriesProfessional Services, Legal Services, and Accounting
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📌 Senior Client Growth Manager (Melbourne)
🏢 Ampersand
📍 Melbourne