Stramit is a leading manufacturer of steel building products, supplying roofing, walling, rainwater and structural solutions to customers across residential, commercial and industrial markets.
Our success is built on strong customer relationships, quality products, and the passionate people who keep our business moving forward.
We foster a collaborative, down-to-earth culture where people are supported to grow, contribute new ideas and make a genuine impact.Why This Role?
This is more than a sales support position.
It's a critical commercial role that sits at the heart of the sales team.Working closely with Account Managers, Pricing and Sales Leaders, you'll be responsible for analysing sales performance, customer trends and pricing activity to help drive smarter business decisions.
You might be preparing insights ahead of a sales meeting, identifying why certain customers are losing market share, uncovering growth opportunities, or helping the team understand where future revenue will come from.You'll also act as the operational backbone of the sales function, managing pricing and commercial systems, coordinating quotes, maintaining Salesforce data, supporting customer accounts and ensuring our Account Managers can focus on what they do best: building customer relationships and winning work.
If you enjoy working with data, solving problems, improving processes and supporting a high-performing sales team, this is a role where you can make a real impact.This role is based in our office in Knoxfield - Flexibility of 3 or 4 days per week with hours flexibility.What You'll Be DoingAnalyse sales, customer and pricing data to identify trends,



risks and growth opportunitiesPrepare reports and commercial insights to support sales planning and decision makingManage pricing agreements, commercial systems and customer account administrationSupport the sales team with quote coordination and pipeline managementMaintain accurate customer and opportunity information within SalesforceAct as a key liaison between Sales, Pricing, Customer Service and OperationsManage and grow a portfolio of customers through proactive relationship managementIdentify process improvements that enhance customer outcomes and sales effectivenessAbout YouWe're looking for someone who combines robust commercial acumen with excellent stakeholder management skills.You'll bring:Experience in sales support, customer service, commercial support or inside salesStrong analytical skills and an ability to interpret data into actionable insightsExperience working with CRM platforms such as Salesforce and reporting toolsExcellent attention to detail, particularly around pricing and commercial informationA proactive, solutions-focused approach and willingness to roll up your sleevesStrong communication skills and the ability to build relationships across multiple teamsExperience within building products, manufacturing, construction or industrial markets would be highly regarded, but is not essential.Why You'll Love It HereOpportunities for career development within Fletcher BuildingSupportive, collaborative team environmentAccess to Perkbox for discounts across fuel, groceries and moreFitness Passport membership for you and the family to keep fit and healthy26 weeks full paid parental leaveEmployee Education Fund – a trust that financially supports eternal professional development.
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📌 Sales Support Representative (Melbourne)
🏢 Stramit
📍 Melbourne