ABOUT USImaging Queensland (formerly CitiScan Radiology) is one of Brisbane's largest and most technologically advanced medical imaging practices, located in the heart of the CBD on Queen Street Mall.
Our state-of-the-art clinics provide imaging services to CBD workers, students and residents, offering a comprehensive range of modalities including MRI, Digital X-ray, Low Dose CT, 3D/4D Ultrasound, BMD, Nuclear Medicine and Dental Imaging.
We are proud of our strong team culture and our commitment to developing our people, with genuine opportunities for learning, progression and growth as we continue to expand.ABOUT THE ROLEWe have an opportunity for a motivated and customer-focused Medical Receptionist to join our busy front desk team.
This role is primarily based at our Imaging Queensland clinic, with occasional support at our Diagnostic Imaging for Women clinic located right next door.
You will play a key role in creating a welcoming, professional experience for patients booking and attending a range of imaging appointments, including X-ray, Ultrasound, CT and MRI.
This is a full-time position, working Monday to Friday, rostered between 7:30am and 5:00pm.
No weekends.WHAT YOUR DAY WILL LOOK LIKEAs the first point of contact for our patients, you'll play a key role in delivering a high standard of care and ensuring the clinic runs smoothly each day.
Your day-to-day responsibilities will include:Welcoming and checking in patients at the front deskAnswering phones and managing email enquiries professionally and efficientlyBooking, rescheduling and managing appointments using our RIS system (Karisma)Advising patients on examination preparation requirementsQuoting fees and processing payments, including Medicare, private health funds, DVA and third-party claimsLiaising with referrers,



doctors and patients to support seamless patient careSupporting our clinical teams to ensure an efficient and positive patient experienceAttending team meetings and participating in training and development opportunitiesWorking in line with clinic policies, procedures and standardsABOUT YOUProven experience delivering exceptional customer service in a busy environmentStrong computer skills and confidence using digital systems, including booking softwareComfortable learning and using medical terminologyProfessional presentation with solid communication and patient care skillsA team player who demonstrates integrity, respect and professionalismWHY YOU'LL LOVE WORKING WITH USAbove award rates + annual salary reviews1-on-1 training and full support from day oneGenuine career growth and development opportunitiesUniforms providedDiscounted imaging services for you and your immediate familyPaid parental leave, salary sacrificing, discounted health insurance and gym membershipsA collaborative and supportive team environment where your contributions are valued, ideas are heard, and every team member plays a part in delivering exceptional patient careIntegral Diagnostics (IDX Group) supports a multicultural and diversity workplace.
We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.Building a healthier world, by delivering the best health outcomes one patient at a time.IDX employs a wide diverse range of professionals across career pathways: Clinical Specialists – Radiologists, Radiographers, Sonographers, Echocardiographers, Nuclear Medicine Technologists Nursing – Registered Nurse, Enrolled Nurse, Clinical Assistants Administration – Managers, Supervisors, Receptionists, Booking Centre Agents Shared Services – People & Culture, Risk Management, ICT, Finance We know that the success of our business is dependent on our experienced, dedicated, and forward-thinking invaluable team.
#J-*****-Ljbffr

📌 Medical Receptionist (Brisbane)
🏢 CitiScan Radiology
📍 Brisbane