HVAC Service Coordinator / Administrator CaringbahJoin a well-established trades business with a long-standing team, excellent clients and a supportive office environment.We are looking for an experienced Service Coordinator / Administrator to join the team in Caringbah.
This role offers flexibility around hours if you have school hours to accommodate etc.
This is a diverse role suited to someone who enjoys coordinating technicians, speaking with customers and keeping a busy service department organised.The RoleAnswering incoming calls and responding to client enquiriesBooking maintenance jobs and service callsScheduling and coordinating service techniciansLiaising with customers and technicians via phone, email and textProcessing service and maintenance reports,



quotes and invoicesSending appointment reminders and following up outstanding tasksMaintaining accurate records within SimproSourcing and ordering spare parts and disposable filtersUpdating Simpro catalogues and databasesAssisting with OH&S; administration and safety recordsGeneral administration and office supportOrdering stationery and assisting with occasional post office dutiesAbout YouPrevious administration, scheduling or service coordination experienceExperience within HVAC, electrical, plumbing or another trade/service-based business would be advantageous but we are open.Strong customer service and communication skillsConfidence coordinating field-based techniciansStrong organisation skills and the ability to manage changing prioritiesGood computer and data-entry skillsPrevious Simpro or something similiar would be highly regardedWhat's On OfferFlexible working hours around the standard 8:00am-4:00pm- this can be flexible- we can also work around school hours if this helps!
Experienced, long-standing office team to support and mentor youRegular salary reviewsChristmas bonusesFree gym membership for you and your partnerLong-term career development opportunitiesEstablished business with a high-quality client base
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📌 Office Administrator (Sydney)
🏢 Lead Group
📍 Sydney