Founded in ****, Blancpain is the world's oldest watch brand and a symbol of Swiss watchmaking excellence.
Guided by a spirit of innovation and tradition, the manufacture masters every stage of creation, from design to hand-finishing, ensuring each timepiece reflects both artistry and precision.
With collections like the classic Villeret, the iconic Fifty Fathoms, elegant Women models, and exquisite Métiers d'Art pieces, Blancpain continues to push the boundaries of mechanical horology while honouring its timeless heritage.
The Opportunity
A new chapter for Blancpain is about to begin in Sydney.
Blancpain will open its first Australian Retail Boutique in Sydney in November ****, creating an exciting opportunity to join the team from the very beginning and play a key role in establishing the brand's presence in the Australian market.
As a full time Client Advisor, you will be a true ambassador for Blancpain, bringing the brand's heritage, craftsmanship and passion for watchmaking to life for every client.
You will create exceptional experiences, develop meaningful long-term relationships and contribute to the success of this landmark boutique.
Key Responsibilities
Deliver exceptional client service using the Blancpain sales ceremonySupport the team in achieving sales targetsBuild and maintain robust client and VIP relationshipsDevelop and maintain an accurate client databaseDrive sales conversion, client retention and repeat businessMaintain strong Blancpain brand and product knowledgeComplete daily stock counts and stock processing accuratelyMaintain boutique presentation,



housekeeping and visual merchandising standardsOrganise and manage back‐up stock, packaging and boutique materialsMaintain accurate CRM records and performance reportingAttend training and continuously develop product knowledgeContribute to a collaborative, high-performing boutique team
Skills & Experience
You are naturally curious, client-focused and passionate about delivering exceptional experiences.
You understand that luxury is about more than the product — it is about creating a memorable experience and building relationships that last.
A minimum of 2 years' retail experience, preferably within the luxury sectorProven customer service and client relationship management skillsA genuine passion for luxury, craftsmanship and exceptional serviceExcellent organisational skills and strong attention to detailExcellent written and verbal communication skillsGood computer literacy and CRM experienceStrong time management and the ability to prioritise effectivelyA team-oriented and positive approach to teamworkImpeccable grooming and professional presentationAn eye for visual merchandising and boutique presentationLuxury watch industry knowledge and experience will be highly regarded
Join Blancpain
Be part of a defining moment in Blancpain's Australian journey and help bring almost 300 years of watchmaking heritage to life in Sydney.
If you are passionate about luxury, inspired by exceptional craftsmanship and motivated to deliver experiences worthy of one of the world's most prestigious watch manufactures, we would love to hear from you.
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📌 Luxury Client Advisor (Sydney)
🏢 Swatch Group
📍 Sydney