Job Description
A one-of-a-kind Miffy destination is coming to Melbourne, and we're looking for an experienced, hands‐onStore Managerto help bring it to life.
This is more than a traditional retail management role.
You'll lead the day-to-day operation ofMiffy Store Melbourneacross both retail and café, building a robust team, maintaining high standards and creating a warm, memorable experience for every customer.
As part of the opening team, you'll have the opportunity to help shape the store from the beginning, including team culture, service standards, operating routines and the overall customer experience.
We're looking for someone who enjoys being on the floor, takes ownership and knows how to keep a busy store organised, well presented and running smoothly.
About the role
A one-of-a-kind Miffy destination is coming to Melbourne, and we're looking for an experienced, hands‐onStore Managerto help bring it to life.
This is more than a traditional retail management role.
You'll lead the day-to-day operation ofMiffy Store Melbourneacross both retail and café, building a strong team, maintaining high standards and creating a warm, memorable experience for every customer.
As part of the opening team, you'll have the opportunity to help shape the store from the beginning, including team culture, service standards, operating routines and the overall customer experience.
We're looking for someone who enjoys being on the floor, takes ownership and knows how to keep a busy store organised, well presented and running smoothly.
What you'll be doing
Lead, coach and develop the retail and café team
Manage the day-to-day operation of the store




Create a welcoming and memorable customer experience
Maintain high standards of store presentation and visual merchandising
Oversee stock ordering, deliveries, replenishment and stocktakes
Manage rostering and day-to-day team coverage
Oversee café supplies, service, cleanliness and food safety standards
Manage opening, closing, POS and daily store procedures
Monitor store performance and identify opportunities for improvement
Resolve day-to-day operational issues quickly and practically
Support product launches, activations and busy trading periods
Help establish procedures and operating standards for the new store
Build a positive, accountable and supportive team culture
About you
You're a confident retail leader who enjoys being hands‐on and leading from the floor.
You're friendly and approachable with customers and your team, while also being comfortable setting clear expectations, maintaining standards and taking responsibility for results.
Ideally, you'll have:
Previous experience as a Store Manager or in a senior retail management role
Proven experience leading, coaching and developing a team
Strong stock management and visual merchandising skills
Strong organisational and problem‐solving ability
A practical, hands‐on management style




Confidence managing multiple priorities in a busy environment
Strong attention to detail
Good commercial awareness
Excellent communication and customer service skills
Availability to work across a retail roster, including weekends and public holidays
Experience incafé, hospitality or food and beverage operationswould be highly regarded.
Experience with anew store opening, flagship store or high-volume retail environmentwould also be an advantage.
Above all, we're looking for someone who will genuinely care about the store, the team and the customer experience.
About Miffy Store Melbourne
Miffy Store Melbourne is an upcoming Miffy retail and café destination in the heart of Melbourne CBD.
The store will bring together Miffy merchandise, food and beverage, thoughtful design and memorable customer experiences to create a destination for Miffy fans of all ages.
Joining the opening team means being part of the store from the very beginning and having a genuine opportunity to help shape how the store operates and how customers experience it.
What we offer
$80,000-$85,000 + superannuation, depending on experience
Full-time position in Melbourne CBD
Opportunity to lead the opening of a unique Miffy destination
Genuine ownership of the day-to-day store operation
Opportunity to help shape the team culture and operating standards from day one
A varied role across retail, hospitality, customer experience and brand presentation
Start date:In 4-6 weeks
We'd love to hear from experienced retail leaders who are excited by the opportunity to help bring Miffy Store Melbourne to life.
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📌 Miffy Store Melbourne - Store Manager (Retail & Cafe)
🏢 MEEQ STUDIOS
📍 Melbourne