KMTech is a leader in delivering innovative technology solutions but what truly sets us apart is how we do it.
We're "changing the game" in the managed services sector by being the human face of tech.Our values aren't just words they drive how we work every day.
We get curious about our people, we challenge each other to grow, and we show up united and accountable as a high-performance team.If you're looking for a role where you're supported, challenged, and your career can genuinely take off you'll fit right in.Onsite IT TechnicianAbout KMTechKMTech is a leader in delivering innovative technology solutions but what truly sets us apart is how we do it.
We're "changing the game" in the managed services sector by being the human face of tech.Our values aren't just words they drive how we work every day.
We get curious about our people, we challenge each other to grow, and we show up united and accountable as a high-performance team.If you're looking for a role where you're supported, challenged, and your career can genuinely take off you'll fit right in.What We OfferA high-performing, supportive team culture where you're backed to succeedHybrid Working Policy to help you balance work and lifeProfessional Development: Paid certifications, structured learning pathways, and real career progressionWellness & Support: Onsite wellness room and Employee Assistance Program (EAP)Team Culture: EOFY celebrations, Christmas parties, and annual team-building daysOffice Perks: Daily fresh fruit, snacks, coffee machine, and free street parkingAbout the RoleAs an Onsite IT Technician, you are the face of KMTech working directly with our clients to keep their systems running seamlessly.You'll provide hands-on technical support across a variety of environments, solving problems in real time and building strong relationships along the way.This role is perfect for someone who enjoys getting out from behind the desk,



thrives on problem‐solving, and takes pride in delivering exceptional service.What You'll Be DoingProvide onsite IT support to clients, resolving issues efficiently and professionallyDiagnose and troubleshoot hardware, software, and network issues to minimise downtimePerform system maintenance, updates, and installationsEscalate complex issues where required while maintaining ownership of the client experienceBuild trusted relationships with clients through proactive support and clear communicationMaintain accurate documentation of work completed and system improvementsWhat You'll BringCertificate III in Information TechnologyMS-900 Fundamentals certification (or willingness to obtain)Microsoft Certified: Modern Desktop Administrator Associate (desirable)OH&S; and Working at Heights certifications (or willingness to obtain)Experience troubleshooting hardware, software, and network issuesStrong understanding of IT security basics and remote support toolsExcellent communication and customer service skillsAbility to work independently while being a solid team playerStrong problem-solving skills, adaptability, and time managementCertifications & Career GrowthAt KMTech, we don't just hire talent we invest in it.We are seeking candidates who either hold or are willing to obtain within their first 6 months the following certifications:Implementing and Managing Windows 11 (Level 1-2 capability)CompTIA A+ Core 1 *********) (foundation across Level 1 & 2We'll support you every step of the way, including:Paid study time during work hoursDedicated exam leaveFull funding of certification examsWhy Join KMTech?
Because here, you're not just another technician.You're part of a team that:Backs each otherCelebrates winsPushes for excellenceInvests in your futureIf you want a role where you can grow your skills, build meaningful client relationships, and be part of something bigger this is it.
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📌 Onsite It Technician (Melbourne)
🏢 KMT Group
📍 Melbourne