Dynamics 365 CE Senior Functional ConsultantDynamics 365 CE Senior Functional ConsultantAt ITKnocks, we're not just another tech consultancy—we're a trusted Microsoft Business Solution partner, recognized for excellence and innovation in delivering Microsoft Dynamics 365 solutions.
Our continued growth in the Dynamics 365 Business Applications reflects our commitment to helping businesses transform and thrive through smart, scalable technology.Role DescriptionThis is a full-time hybrid role based in Sydney for aDynamics 365 Senior CE Consultant.
The consultant will be responsible for implementing, customizing, and supporting Dynamics 365 Customer Engagement (CE) solutions.
Day-to-day tasks include conducting requirement analysis, providing management consulting, ensuring seamless integration with other Microsoft products, and offering ongoing support and training for end-users.
While the role is based in Sydney, some remote work from home is acceptable.What You'll Do:Lead end-to-end implementations of Dynamics 365 CE (Sales, Customer Service, Marketing, Field Service)Engage directly with clients to gather requirements, design CRM solutions, and deliver resultsCollaborate with cross-functional teams including developers, project managers, and stakeholdersProvide post-go-live support and continuous improvement strategiesWhat You Bring:Proven experience in Dynamics 365 CE implementations preferably 8+ yearsStrong understanding of customer engagement processes and CRM best practicesExcellent communication and stakeholder management skillsExperience with Power Platform (Power Apps, Power Automate, Power BI)Microsoft certifications are highly regardedWhy Join Us?
Work with a passionate and experienced teamFlexible work arrangements and a collaborative cultureOpportunities for professional growth and certificationCompetitive salary and benefitsAlso,



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📌 Dynamics 365 Ce Senior Functional Consultant (Sydney)
🏢 ITKnocks
📍 Sydney