Computer Troubleshooters Toowoomba West is a growing IT Services provider delivering consulting, support and managed services to homes and businesses throughout the Darling Downs.We're looking for a passionate, customer-focused Helpdesk Support Technician to join our team.
If you enjoy solving technical problems, helping people, and working with a wide range of technologies, we'd love to hear from you.About the RoleAs a Helpdesk Support Technician, you'll provide remote and onsite support to a diverse range of clients.
No two days are the same.
You'll troubleshoot technical issues, assist users with hardware and software problems, and help deliver exceptional customer service.About YouYou're naturally curious about technology and genuinely enjoy helping people.
You can diagnose problems efficiently and explain technical concepts in plain English rather than confusing jargon.You take pride in delivering professional, friendly service0.0 and are committed to finding the right solution for every customer.What You'll Bring1-2+ years' experience in a Helpdesk, Service Desk or similar IT support roleExperience troubleshooting and supporting Windows PCs and/or Apple MacsKnowledge of home and small business networksExcellent verbal and written communicationCurrent Australian Driver's LicenceExperience in Some of the FollowingYou don't need experience in everything, but exposure to some of these technologies will be highly regarded:Microsoft 365 administration and supportDesktop hardware and software troubleshootingWindows operating systemsAntivirus and endpoint security solutionsActive DirectoryIP networking and network servicesFirewalls and cyber security solutionsBackup software and disaster recovery solutionsMobile device support (Android,



iPhone and iPad)Remote support and helpdesk ticketing systemsHelpdesk Support TechnicianIT Services | Darling Downs RegionComputer Troubleshooters Toowoomba West is a growing IT Services provider delivering consulting, support and managed services to homes and businesses throughout the Darling Downs.We're looking for a passionate, customer-focused Helpdesk Support Technician to join our team.
If you enjoy solving technical problems, helping people, and working with a wide range of technologies, we'd love to hear from you.About the RoleAs a Helpdesk Support Technician, you'll provide remote and onsite support to a diverse range of clients.
No two days are the same.
You'll troubleshoot technical issues, assist users with hardware and software problems, and help deliver exceptional customer service.About YouYou're naturally curious about technology and genuinely enjoy helping people.
You can diagnose problems efficiently and explain technical concepts in plain English rather than confusing jargon.You take pride in delivering qualified, friendly service and are committed to finding the right solution for every customer.What You'll Bring1-2+ years' experience in a Helpdesk, Service Desk or similar IT support roleExperience troubleshooting and supporting Windows PCs and/or Apple MacsKnowledge of home and small business networksExcellent verbal and written communicationCurrent Australian Driver's LicenceExperience in Some of the FollowingYou don't need experience in everything, but exposure to some of these technologies will be highly regarded:Microsoft 365 administration and supportDesktop hardware and software troubleshootingWindows operating systemsAntivirus and endpoint security solutionsActive DirectoryIP networking and network servicesFirewalls and cyber security solutionsBackup software and disaster recovery solutionsMobile device support (Android, iPhone and iPad)Remote support and helpdesk ticketing systemsHelpdesk Support TechnicianIT Services | Darling Downs Region
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📌 Helpdesk Supprt Technician (Toowoomba)
🏢 Computer Troubleshooters-Toowoomba West
📍 Toowoomba