Job Description
Summary:
We are seeking a highly organized and professional Receptionist to join our team.
The ideal candidate will be the first point of contact for our company and will provide administrative support across the organization.
The successful candidate will be responsible for providing exceptional customer service, supporting client relationships, and assisting with administrative tasks.
This role requires high communication skills, time management abilities, and a commitment to maintaining confidentiality and ethical standards
Our Values:
Collaborate
Innovate
Growth
Integrity
Responsibilities:
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Assist with client relationships by providing timely responses to inquiries and assist in resolving issues in a professional manner
Prepare and book meetings, appointments, and follow-up communications with clients
Help prepare client documents, forms and correspondence
Assist with administrative tasks such as data entry, filing, and organizing documents
Prepare and manage incoming and outgoing mail
Undertake administrative support tasks and duties as directed by the Practice Manager
Assist in answering phone calls, greeting clients and providing a warm and professional front-of-house
General Accountabilities – Every Employee




Contribute to the effectiveness and efficiency of the team.
Contribute to the culture of the team and broader workplace.
Ensure compliance with relevant legislation and organisation policies.
Support a safe working setting within your area of responsibility.
Apply sound time management judgement in relation to prioritising work and meeting deadlines.
Skills and Experience
Strong organisational skills with a keen eye for detail.
Professional presentation and excellent communication skills, both written and verbal.
A proactive, can-do attitude and willingness to learn and grow within the role.
Ability to work well in a team environment and manage multiple tasks efficiently.
Basic proficiency in Microsoft Office (Word, Excel, Outlook).
Not essential but desired
Prior experience in an administration, receptionist, or support role (financial services exposure as an extra bonus).
Experience with CRM systems such as Xplan, XERO, MYOB, APS
A Certificate III or IV in Business Administration, Finance, or related field (or currently studying).
Key Internal Relationships
Direct or indirect relationships with:
Accounting teams
Administration team
Internal Stakeholders
Key External Relationships
Direct or indirect relationships with:
Existing Clients
New Clients
Professional Associations
Sammut Bulow Group Businesses

📌 Receptionist (Queensland)
🏢 Sammut Bulow Group Pty
📍 Queensland