Ballina Byron Islander Resort – Ballina NSWKey responsibilitiesGreeting guests warmly upon arrival and seating them in accordance with restaurant layout and service proceduresPresenting menus and providing knowledgeable recommendations about food and beverage offeringsTaking accurate food and beverage orders using proper ordering procedures and systemsServing food and beverages promptly and professionally, following established service standardsChecking in regularly with guests to ensure satisfaction and addressing any concerns or requestsProcessing payments and providing excellent customer service during the checkout processClearing and resetting tables to maintain a clean and organised dining environmentCollaborating with kitchen and bar staff to ensure efficient service deliveryAdhering to all health, safety and hygiene regulations relevant to food serviceAssisting with general restaurant duties and special events as requiredWhat we're looking forCurrent Responsible Service of Alcohol (RSA) certification as a mandatory requirement for this roleProven experience working as waitstaff in hospitality settings, preferably in restaurants or licensed establishmentsExcellent customer service skills with a friendly,



qualified and approachable demeanorStrong communication abilities and the capacity to work effectively within a team environmentAttention to detail and the ability to manage multiple tables simultaneouslySound knowledge of food and beverage service etiquette and standardsPhysical capability to stand for extended periods and carry items safelyReliability and flexibility to work varied shifts including evenings, weekends and public holidaysPositive attitude and willingness to go above and beyond for guest satisfactionAbout usBallina Byron Islander Resort & Tavola Restaurant Bar is a premier hospitality destination in the Byron Bay region, dedicated to providing guests with outstanding dining experiences and warm, professional service.
Our establishment combines the comfort of quality accommodation with exceptional food and beverage offerings.
We pride ourselves on creating a welcoming atmosphere where guests can relax, dine and celebrate special occasions.
Our team is committed to excellence in every aspect of hospitality, and we value staff members who share our passion for delivering outstanding customer experiences.What we offerThis casual position provides flexibility to suit your lifestyle whilst working in a dynamic and rewarding hospitality environment.
You will be part of a supportive team that values professionalism and genuine care for our guests.
We offer casual rates of pay commensurate with experience and industry standards, with the opportunity to develop your hospitality career in a respected establishment.
Working with us provides exposure to quality service practices, potential for increased shifts based on performance, and the satisfaction of delivering memorable experiences to our valued guests.
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📌 Waitstaff (Rsa Required) (Ballina)
🏢 Ballina Byron Islander Resort
📍 Ballina