Job Description
Showroom Assistant - The Kitchen Design Centre
The Kitchen Design Centre (TKDC) Kitchens & Bathrooms – Blackburn, Eltham & Essendon
About the role
Showroom Assistant
The Kitchen Design Centre (TKDC) Kitchens & Bathrooms – Blackburn, Eltham & Essendon
About Us
The Kitchen Design Centre (TKDC) Kitchens & Bathrooms specialises in full custom kitchen renovations, supported by our in-house manufacturing facility and three showroom locations across Melbourne.
We are focused on delivering a high-quality customer experience while driving showroom activity and supporting our design team through qualified project consultations.
About the Role
We are seeking a Showroom Assistant to join our team, working across our Blackburn, Eltham and Essendon showrooms.
This is a customer-facing, front-of-house role responsible for welcoming showroom visitors, managing enquiries, understanding prospective clients' renovation requirements and booking qualified project consultations for our design team.
You will play an important role in supporting showroom sales by ensuring enquiries are captured accurately, followed up and converted into appointments.
Key Responsibilities
Welcome and manage showroom walk-ins and customer enquiries
Engage with customers to understand their project, requirements and renovation plans
Guide clients through the showroom and present kitchen layouts, materials, finishes and options




Capture all enquiries accurately in our CRM system
Qualify enquiries in line with our consultation process
Book and manage project consultations for the design team
Follow up prospective clients where required
Maintain showroom presentation and operational standards
Support day-to-day showroom activities
Work across our Blackburn, Eltham and Essendon locations as required
About You
We are looking for someone who:
Is confident, qualified and comfortable engaging with customers
Has strong customer service skills and good sales awareness
Is proactive, organised and able to work independently
Has excellent verbal and written communication skills
Takes ownership of tasks and follows established processes consistently
Is comfortable using CRM and computer-based systems
Can manage multiple priorities in a busy showroom environment
Is flexible and able to work across our three showroom locations
Is available to work Saturdays as part of the showroom roster
Experience inkitchens, interiors, home improvement, renovations, retail or customer-facing saleswould be advantageous, but is not essential.
We are looking for someone who genuinely enjoys working with customers, takes pride in their work and understands the importance of turning a great showroom experience into the next step in the customer journey.
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📌 Showroom Assistant - The Kitchen Design Centre (Melbourne)
🏢 Perennial Kitchens Pty
📍 Melbourne