Job Description
Pinnacle Peopleis looking for a motivated and customer-focusedReservations Consultantto join our team.
This role is ideal for someone who enjoys working in a fast-paced environment, has excellent communication skills, and thrives on delivering outstanding customer service.
About the Role
Manage bookings and reservations via phone and email
Provide exceptional customer service to clients and candidates
Maintain accurate records and booking information
Coordinate staffing requirements nationally
Respond to enquiries in a professional and timely manner
Roster
4 or 5 days per week
Hours:11:00am to 7:00pm
Chance for additional shifts as required
About You
Strong communication and organisational skills
Proven administration, reservations, customer service, or hospitality experience preferred




Ability to multitask and work under pressure
Confident using computer systems and Microsoft Office & Excel
Reliable, proactive, and a team player
Why Join Pinnacle People?
Join Australia's leading hospitality and staffing agency
Supportive and collaborative team environment
Ongoing training and development opportunities
Central office location with growth opportunities potential
Please note: If you have not heard from us within seven (7) working days of submitting your resume, your application will be kept on file and we will contact you if a suitable position becomes available.
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📌 Reservations Consultant | Melbourne Cbd
🏢 Pinnacle People
📍 Melbourne